Newbie with some questions

[John1900]

Hi everybody,

I am totally new so forgive me if these questions are misplaced.
I have been asked to get a CRM for the company (we never worked with one, but you always have a first time ).
We have a server with:

Windows 2003
SQL server 2003
4 GB RAM
700 GB HD

We need a kind of sftware were our comercials/salespersons can register there visits of our clients, their sales, etc.... nothing more (later one we will use the option to get analises of all the products, etc,... which I know CRM can do. but for now it is only the stuff for the salespersons)

Here are my questions:

1) Which version should I get?
2) Is it difficult to install in the server?
3) Can it be used using Sql server 2003?
4) do we need to install something extra in our server?

ANy help is welcome!!! THX!

Johny

Update:

i saw tht ther are two versions for windows. Does the one with MSSQL overwrite my SQL 2003 server? If so, I rather install the MSSQL version, As we use the SQL 2003 Server for other programs.... Any suggestions

[andopes]

Hi everybody,

I am totally new so forgive me if these questions are misplaced.
I have been asked to get a CRM for the company (we never worked with one, but you always have a first time ).
We have a server with:

Windows 2003
SQL server 2003
4 GB RAM
700 GB HD

We need a kind of sftware were our comercials/salespersons can register there visits of our clients, their sales, etc.... nothing more (later one we will use the option to get analises of all the products, etc,... which I know CRM can do. but for now it is only the stuff for the salespersons)

Here are my questions:

1) Which version should I get?
2) Is it difficult to install in the server?
3) Can it be used using Sql server 2003?
4) do we need to install something extra in our server?

ANy help is welcome!!! THX!

Johny

Update:

i saw tht ther are two versions for windows. Does the one with MSSQL overwrite my SQL 2003 server? If so, I rather install the MSSQL version, As we use the SQL 2003 Server for other programs.... Any suggestions

Hi John

 1) Which version should I get? 
  

The most stable version is the 5.1.0c

 2) Is it difficult to install in the server? 
  

I guess not. I suggest you to install the Zend Core. The Zend Core install automatically the php and apache or install the php and configure it to work under IIS.

 3) Can it be used using Sql server 2003? 
  

No, just SQL Server 2005

 4) do we need to install something extra in our server? 
  

Perhaps IMAP if you will use emails.

Kind regards

[genius786]

Hi Johny,

I m there to help any newbie person in SugarCRM. So don't worry and feel free to asked any types of question regarding SugarCRM.

Here i will show you the two stage of download of SugarCRM the first is through Wizard download and second is manually and both of them is so easy.

The Download Page of any of download First is found on this link. CLICK HERE

Click Here to see the documentation of USER GUIDE and INSTALLATION AND ADMINISTRATION GUIDE

In the above link you can find the pre-requisites of sugarcrm. Answer of your asked questions is given below:

1) Which version should I get?
Ans: Any available version may be SugarCRM 5.2

2) Is it difficult to install in the server?
Ans: No, Its so easy also guide and documents available on SugarCRM website

3) Can it be used using Sql server 2003?
Ans: Yes, Why not

4) do we need to install something extra in our server?
Ans: No, If you are using SugarCRM installer it will install and configure all things automatically

Hope the above information is enough to you!

Best of luck ...



Best Regards,

[John1900]

Thx andopes and genius786 for answering my questions.

We have installed finally the Linux version in another server and it is up and running.

Now i am trying out the program and It seems a very cool program. Still, I wonder how can we introduce our products and then that the salespersons can add every sale to their list so we can finally get the salesgrafix of them.
I am getting the feeling that that can only be done with the superior versions (read: payversions), is that so?

many thx,

Jony

[Angel]

You can use the Opportunities module to track your sales and in turn, display sales graphs with data.

The Community Edition does not include a Products component, but check out www.sugarexchange.com for potential add-ons that may solve that problem for you. Some are free, some are paid for. If none are available, you'd have to customize your system to handle it or purchase a subscription for a Professional or Enterprise version of Sugar which does include a Products component.

Just as a side note (and minor point of clarification), there is no linux version per se. The product can be installed on just about any OS that is capable of running a web server with support for PHP. The product differences lie in the feature set, with Enterprise being the richest, and database platform support.