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Thread: no access after reboot

  1. #1
    gga
    gga is offline Member
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    Unhappy no access after reboot

    OS: Suse Linux 10
    Sugarcrm 4.2.0 Bitrock Lampstack so Apache 2, PHP 5, MySQL4

    Can anyone help a newbie on this? I have no problems installing SugarCRM, and configuring the app the way I want, but when I reboot my server, and I try http://192.168.1.nn/sugarcrm in a browser, I get a "connection refused when attempting to connect to 192.168.1.nn".

    firefox or ie. same problem.

    Any help would be greatly appreciated.

    jweiss

  2. #2
    Markku's Avatar
    Markku is offline Sugar Community Member
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    Default Re: no access after reboot

    Please check the site_url setting in config.php file. It should match the URL you're using when accessing Sugar. If you're running Sugar in your local PC, site_url is probably http://localhost/sugarcrm instead of IP address.

  3. #3
    dkmeans is offline Sugar Community Member
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    Default Re: no access after reboot

    Also make sure your Apache server is actually running on the server....
    Dan Means
    Mission Viejo, CA
    www.teamsrs.com

  4. #4
    stevec is offline Sugar Community Member
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    Default Re: no access after reboot

    Also, be careful that the linux box s not using DHCP to allocate it's IP address. It might have picked up a new IP address when rebooted so is no longer on 192.168.1.nn

  5. #5
    gga
    gga is offline Member
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    Red face Re: no access after reboot

    Thanks to everyone for responding. I am using a static IP address, and I changed the site_url line to match, but it is still happening. It seems as if my Apache is not running, because when I run the "rcapache2 start" script, I get a message saying that it cannot find the httpd.conf file in the following incorrect path "/opt/sugarcrm-4.2.0/htdocs/apache2/"

    My httpd.conf files by default are in the "/opt/sugarcrm-4.2.0/apache2/conf/" folder. Do I need to copy my httpd.conf file to the incorrect path or where do I change the path so that apache can be started?

    Once again, thanks for any and all help.

    jweiss

  6. #6
    stevec is offline Sugar Community Member
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    Default Re: no access after reboot

    It's hard to say as you're using the bitrock packaged install that has put the files in non-standard locations (non-standard in terms of where a vanialla apache2 install would put them).

    I'll be worth having a look too at the bitrock website for help in case it might be documented there

  7. #7
    ridruejo is offline Sugar Community Member
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    Default Re: no access after reboot

    To start Apache, MySQl, etc. with BitRock installer, do the following as root:

    /opt/sugarcrm-4.2.0/sugarctl start
    Last edited by ridruejo; 2006-06-17 at 10:43 PM. Reason: typo

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