No notification mail sent on project task assignment

[trusti]

We use notification email widely in sugar
In the very last days we start using also the project module, but no mail are sent on assignment
I would like to confirm tha:
-mail settings are correctly configured
-all accounts accept notification email
-assignment mail are regulary sent on other modules (account, contact,lead, bug, case, etc.)
-we are on sugarCE 6.1.1

[andopes]

As far I know Projects modules doesn't support notification email assignment.

Regards

[trusti]

As far I know Projects modules doesn't support notification email assignment.

Regards

Thanks for the answer

I'm trying to do it as logical hook

[theone]

Did you ever get it to work? I'm trying to figure out how to get Project tasks to send emails as well. It seems silly to create project tasks and then need to create tasks so the person gets an email notification.

[trusti]

Yes, we did it as logical hook

you can find resources googling

we are using a simple function for using the email module of sugar (I've attached it)
then a function called by logical hook after save that check the name of the new assigned_user with the old one: if they differ we send the mail

 
<?php
require_once('modules/Users/User.php');
require_once 'custom/include/sendSugarPHPMail.php';
 
    if (!defined('sugarEntry') || !sugarEntry) die('Not A Valid Entry Point');
 
    class send_notification{
            
            var $debugTI=FALSE;
 
        function send_notification(&$bean, $event, $arguments){
                    global $current_user;
                    if ($this->debugTI) {
                        foreach ($_REQUEST as $key => $value) {
                            error_log('request: '.$key .' ' .$value);
                        }
                        foreach ($_SERVER as $key => $value) {
                            error_log('request: '.$key .' ' .$value);
                        }
                    }
                    $GLOBALS['log']->info("start send task notification");
 
                    if ($this->debugTI) {
                        error_log("Dentro");
 
                        error_log("assigned:" . $bean->fetched_row['assigned_user_id']);
                        error_log("assigned nuovo:" . $bean->assigned_user_id);
 
                        error_log("if" . ((!empty($bean->fetched_row['assigned_user_id']) &&
                                !empty($bean->assigned_user_id)) &&
                                ($bean->fetched_row['assigned_user_id'] != $bean->assigned_user_id)));
                    }
 
                    if ((!empty($bean->fetched_row['assigned_user_id']) &&
                           !empty($bean->assigned_user_id)) &&
                           ($bean->fetched_row['assigned_user_id'] !=$bean->assigned_user_id)){
                        $new_user= new User();
                        if ($this->debugTI) {
                            $user_met=get_class_methods($new_user);
                            foreach ($user_met as $value) {
                                error_log($value);
                            }
                        }
                        $new_user->retrieve($bean->assigned_user_id);
                        $subject = "Progetto: {$bean->project_name} - Task: {$bean->name}";
                        $body = "{$current_user->name} ha assegnato il task a: {$bean->assigned_user_name}\n";
                        $body .= 'Description: ' . (empty($bean->description)? ' n/a ' : $bean->description) . "\n";
                        //$body .= '<a href=\''.$_SERVER['HTTP_REFERER'].'?module='.$_REQUEST['module'].'&action=DetailView&record='.$bean->fetched_row['id'].'\'> '.$_SERVER['HTTP_REFERER'].'?module='.$_REQUEST['module'].'&action=DetailView&record='.$bean->fetched_row['id'].'</a>';
                        $body .= '<'.$_SERVER['HTTP_REFERER'].'?module='.$_REQUEST['module'].'&action=DetailView&record='.$bean->fetched_row['id'].'>';
                        $email=$new_user->getUsersNameAndEmail();
 
                        if ($this->debugTI) {
                            foreach ($email as $key => $value) {
                                error_log('mail'.$key .' ' .$value);
                            }
                        }
                        $to[$email['name']] = $email['email'];
                        $GLOBALS['log']->info($new_user->first_name. " send task notification");
 
                        if (!sendSugarPHPMail($to, $subject, $body)){
                                $GLOBALS['log']->info("Could not send project task notification:  " . $mail->ErrorInfo);
                        }
                    }
        }
                
                public function getEmail($obj) {
        $info = User::getEmailInfo($obj->id);
        return $info['email'];
    }
 
    }
 
?>  

[garciasanchezdaniel]

We use notification email widely in sugar
In the very last days we start using also the project module, but no mail are sent on assignment
I would like to confirm tha:
-mail settings are correctly configured
-all accounts accept notification email
-assignment mail are regulary sent on other modules (account, contact,lead, bug, case, etc.)
-we are on sugarCE 6.1.1

Hello, I love this idea. I'd like to send assignment mail at the module named contacts, but I don't know how to do it.
In addition, I have not configurated my mail. Can you help me trusti?
Daniel

[trusti]

You can configure all in the admin page, accesible with the admin account
The contact module will send an email to the user which the contact is assigned to (if is changed than before)