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Thread: No selection option / link in search results

  1. #1
    EelcovN is offline Member
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    Default No selection option / link in search results

    After performing a search I can not select the contact item. With the results in the leads there is no problem

    Where the account items are blue and a link to view the account, there is no link to the firstname/lastname.

    I am working with enterpice edition patch 5.2.0.j and have added middle name as a contact field.
    I hope this is not the reason for the problem.

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: No selection option / link in search results

    Shouldn't be a problem ... goto admin>repair>quick repair & rebuild

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: No selection option / link in search results

    Quote Originally Posted by EelcovN View Post
    After performing a search I can not select the contact item. With the results in the leads there is no problem

    Where the account items are blue and a link to view the account, there is no link to the firstname/lastname.

    I am working with enterpice edition patch 5.2.0.j and have added middle name as a contact field.
    I hope this is not the reason for the problem.
    Did you customize anything on this module?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    e-mail: andre@lampadaglobal.com

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    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  4. #4
    EelcovN is offline Member
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    Default Re: No selection option / link in search results

    Quick repair did not do the job.
    Still no link on the contact-field
    See screen - cap




    In the search module I did not modify anything. Only in the contact module, I have added a field middle_name_c

  5. #5
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: No selection option / link in search results

    Let us know the Contacts listviewdefs.php.
    if the file exists on custom/modules/Contacts/metadata/ send us, if not send us the modules/Contacts/metadata one.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  6. #6
    EelcovN is offline Member
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    Default Re: No selection option / link in search results

    See att. listviewdefs.php
    Attached Files Attached Files

  7. #7
    EelcovN is offline Member
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    Smile Re: No selection option / link in search results

    SOLUTION FOUND. I HAVE (RE)-ADDED THE FIELD NAME IN THE LISTVIEW. THIS FIELD DOES HAVE THE LINK IN IT http://www.sugarcrm.com/forums/images/icons/icon7.gif

    TNX!

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