Not able to send emails from Sugar5.2.i

[shivaranjani]

Hello,
I am using Sugarcrm Professional 5.2.i version. I am not able to send emails. When I compose and send emails I am not being displayed any error and the page gets refreshed. When checked in sugarcrmlog, it says as" SugarPHPMailer encountered an error: SMTP Error: Could not connect to SMTP host". I am using Sendmail option in the settings. Is there anything else which I need to change or check.I have checked all my settings and they are fine.

Operating system :- Centos
PHP Version :- 5.2
MySql :- 5.0
Sugarcrm :- Professional and 5.2.i

Thank you in advance for your time.

Regards,
ShivaRanjani

[salesagility]

Have you setup and verified the settings in Admin>Email Settings for sendmail

[shivaranjani]

Hello,
Yes I have set up and verified the settings. All seems to be fine.

I am using SUGARCRM PROFESSIONAL VERSION. While sending mail from my application i am getting the following error:

while(1);/*
{"composeLayoutId":"composeLayout1"}*/

SugarCRM Version :- Professional & 5.2.i
Apache :- 2.2
PHP :- 5.2
Mysql :- 5.1
Operatiing System :- CentOS

Please help me out to resolve this problem.

Thanks in Advance.

Regards,
ShivaRanjani

[letrium]

Did you use own SMTP? Please write me your SMTP settings.

[shivaranjani]

Hello,
I have tested the settings. I have got a successful connection established message. Why is it that Still I am not able to send the emails. I am using Send mail function in settings. I am being displayed by this error message as "while(1);/*{"composeLayoutId":"composeLayout1"}*/ ".

Kindly give your valuable suggestions to resolve this.

Thank you for your time.

Regards,
ShivaRanjani

[letrium]

Is Linux installed on your server?

[shivaranjani]

yes Linux is installed.

[Ezhilnilavan]

Hello,
Yes I have set up and verified the settings. All seems to be fine.

I am using SUGARCRM PROFESSIONAL VERSION. While sending mail from my application i am getting the following error:

while(1);/*
{"composeLayoutId":"composeLayout1"}*/

SugarCRM Version :- Professional & 5.2.i
Apache :- 2.2
PHP :- 5.2
Mysql :- 5.1
Operatiing System :- CentOS

Please help me out to resolve this problem.

Thanks in Advance.

Regards,
ShivaRanjani

================================================== ===================

In your Sugar CRM /modules/Emails/javascript/ajax.js file

Find the function called sendEmailCleanUp():

replace the following code:

sendEmailCleanUp : function(o) {
hideOverlay();
var ret = JSON.parse(o.responseText);
if (ret) {

SUGAR.email2.composeLayout.forceCloseCompose("comp oseLayout1");
//SUGAR.email2.addressBook.showContactMatches(ret.po ssibleMatches);
} else if (o.responseText) {
overlay(app_strings.LBL_EMAIL_ERROR_GENERAL_TITLE, o.responseText, 'alert');
}
SUGAR.email2.grid.getDataSource().reload();
//Disabled while address book is disabled

},



Cheers,
Ezhil Nilavan

[abhax]

================================================== ===================

In your Sugar CRM /modules/Emails/javascript/ajax.js file

Find the function called sendEmailCleanUp():

replace the following code:

sendEmailCleanUp : function(o) {
hideOverlay();
var ret = JSON.parse(o.responseText);
if (ret) {

SUGAR.email2.composeLayout.forceCloseCompose("comp oseLayout1");
//SUGAR.email2.addressBook.showContactMatches(ret.po ssibleMatches);
} else if (o.responseText) {
overlay(app_strings.LBL_EMAIL_ERROR_GENERAL_TITLE, o.responseText, 'alert');
}
SUGAR.email2.grid.getDataSource().reload();
//Disabled while address book is disabled

},



Cheers,
Ezhil Nilavan

Hi Ezhil,

Version 5.2.0a (Build 5447)

I tried the solution that you have provided for the problem above.
But it didnt worked for me. Still getting the error.
I have made some changes in the Email compose template (added a select box).
dun know why this error is coming. the mail is still delivered to the recipient. Even when the error is coming.