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Thread: Not possible to add dashlet

  1. #1
    pawel.orion is offline Junior Member
    Join Date
    Apr 2007
    Posts
    4

    Default Not possible to add dashlet

    Hi!

    I'm using SugarCRM Open Source since some time and trying to customize it to my needs. But still can not cope with one problem. On Homepage I see dashlets but when I press button "Add dashlet", at the top of the page appears "Loading" and nothing happens. I don't see on the left menu any change, there is no list of dashlets appearing. I have very similar situation in few other places when SugarCRM is running something. Also when I enter information in fields where I should be able to choose from some data, like input Account name on creation of new Task. I only see the "clock" and nothing happens. Is it anything easy to solve? I thank in advance for any help.

    My system:
    - FreeBSD 6.2
    - php 5.2.1
    - IdeaWebServer
    - mySQL 5.0.33
    - browser: both IE and Firefox behave exactly the same.

    Regards
    Pawel

  2. #2
    JeanetteRoss is offline Sugar Community Member
    Join Date
    Apr 2007
    Posts
    61

    Default Re: Not possible to add dashlet

    Hi
    Not sure this will help. I had a windows system and had to repair php - not sure what you would do with anything else though.
    I tracked the error to php after that it was fine.
    Cheers

  3. #3
    pawel.orion is offline Junior Member
    Join Date
    Apr 2007
    Posts
    4

    Default Re: Not possible to add dashlet

    It does not help in my case. After all repairs done still not possible to add dashlet. I even cannot Edit Dashlet on Home Page - message that "Error handling these request" appears.

    P.

  4. #4
    JeanetteRoss is offline Sugar Community Member
    Join Date
    Apr 2007
    Posts
    61

    Default Re: Not possible to add dashlet

    Stupid question...

    Have you tried rebuilding the dashlet cache in the Admin section.
    Also check permissions in the cache\dashlet folder ?
    cheers

  5. #5
    pawel.orion is offline Junior Member
    Join Date
    Apr 2007
    Posts
    4

    Default Re: Not possible to add dashlet

    Wooooops! I found problem! I'm using Polish provider home.pl and had some statistics added to page. And whole problem was made by this script. When I turned it off everything works perfectly.

    P.

  6. #6
    kdf
    kdf is offline Junior Member
    Join Date
    Jul 2007
    Posts
    2

    Smile Re: Not possible to add dashlet

    i've got the same problem. now its sloved. thnx veeery much.
    michal

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