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Thread: Notes Detail View Missing from Webpage

  1. #1
    linuxboxsolutions is offline Junior Member
    Join Date
    Oct 2011
    Posts
    6

    Default Notes Detail View Missing from Webpage

    Hi everyone,

    I'm having a problem where my Notes Detail View is not showing up when I click on a note to view it. The detail view is configured correctly. I don't know when they stopped showing up. But if I access sugarcrm6 from a mobile app on my android the notes show up fine. Also what I have noticed is when trying to view the notes everything below the header menus are missing. Even the footer copywright is gone and it's only on this one page. I tried to run a repair on the database hoping it would help but I get sugar telling me to execute:


    /* Table : cases */
    /*COLUMNS*/
    /*MISSING IN DATABASE - - ROW*/
    /* INDEXES */
    ALTER TABLE cases add column f f DEFAULT 'f' NULL auto_increment,add column NULL ,add column NULL ;
    /* Table : bugs */
    /*COLUMNS*/
    /*MISSING IN DATABASE - - ROW*/
    /* INDEXES */
    ALTER TABLE bugs add column f f DEFAULT 'f' NULL auto_increment,add column NULL ,add column NULL ;
    /* Table : notes */
    /*COLUMNS*/
    /*MISSING IN DATABASE - - ROW*/
    /* INDEXES */
    ALTER TABLE notes add column f f DEFAULT 'f' NULL auto_increment,add column NULL ,add column NULL ;


    But when trying to execute it gives errors saying the mysql syntax is wrong. I don't know what happened here.

  2. #2
    eitrix's Avatar
    eitrix is offline Sugar Community Member
    Join Date
    Aug 2010
    Location
    Serbia
    Posts
    396

    Default Re: Notes Detail View Missing from Webpage

    you must have deleted some fields but the definition of those fields in the files are left. My suggestion is, check custom/Extension/modules/Notes/Ext/Vardefs and delete all the fiels that mention fields that don't exist anymore.

    Do the same for Cases and Bugs, since i see you have a problem there too.

    After that do quick repair and rebuild and it should continue to work.
    CRM Software Engineer
    Eontek - www.eontek.rs

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