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Thread: Nothing showing in Account list view

  1. #1
    marclangston is offline Sugar Community Member
    Join Date
    Oct 2009
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    98

    Unhappy Nothing showing in Account list view

    I've just found that nothing is showing up in my Accounts list view. This was brought to my attention by another user and I've confirmed that neither of us has any searches that would be filtering the list. No other modules appear to be affected. Users are able to indirectly access Accounts by going to an Opportunity and then jumping to the Account from the Account link in the Opportunity. I've also checked the sugarcrm.log file and see no unusual errors during the day.

    Earlier today I added several new custom fields to the Accounts module; there were already a couple custom fields there. Is there any reason why adding fields would cause this behavior? Is there something I should check or do?

    Thanks for your help.
    marc

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Nothing showing in Account list view

    Hi Marc

    Definitely yes!

    Follow the tips here and you will be able to figure that out.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    keerthirathnam is offline Junior Member
    Join Date
    Feb 2012
    Posts
    9

    Default Oppurtunity list view not showing link

    Hi

    I am New to sugarCRM,I am using SUgar Crm community edition Version 6.4,In oppurtunity list it is not showing a link to view oppurtunity,In list view it should show a link directing to view oppurtunity page.

    PLS help me Thanking u in advance

    With regards
    keerthi
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  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Nothing showing in Account list view

    Reset user preference for that specific user and double check if the issue is gone.
    Provide custom/modules/Opportunities/metadata/listviewdefs.php if the issue is still there.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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