Number of Mails sent per day

[jlabuelo]

Hi all

Is there any way to plan or speed up the number of mails SugarCRM is sending for each campaing. I mean for example we have created a campaign that has a target list of 20.000 targets. and we achieve 3000 mails per day... is there any way to improve this performance in the SugarCRM configuration??

We are using SugarCRM CE 5.2 on a Windows Server.

Thanks a lot

[Chris_C]

Are you sure it's not your server, or ISP, that's limiting the number of outgoing emails per hour ??

[rafael.q.g@hotmail.com]

You could look in two places:
1. Sugar mails queue. whether there is mails on this list, is sugar which is holding its sending.
2. Check your mail server queue list: whether there is mails pending there, it is limitation of used mail server, not from sugar.

[jlabuelo]

Hi Rafael and Chris

I have followed your indications, but found that the problem seems to be in the Scheduling of the automatic jobs. The jobs that comes by default in SugarCRM for sending mails and receibing bouncing data were configured by default to be executed every 30 mins, so no matter the scheduling timing for the cron.php file I made every 2 mins, the main jobs were only executed every 30 mins.... I guess that is why it was taking to long to send mails.

Also another question in this mail marketing campaign we have set a target list of 200.000 records.... This is a starting point of the campaign that is why it is too high. do you think SugarCRM can handle such a quantity of mailing?... is there any problem you see that I can fix to make it more effective (in a performance way (mails sent per minute or something))

Cheers

[Chris_C]

1) Change your cron job to check for incoming + bounced back emails every 2 minutes. It shouldn't reduce server performance in a noticeable way. If you want, you could limit the hours of the day, or the days of the week, when it's checking that often: Have it check email every 30 minutes on the days when your business is closed- like on the weekend.

2) I recommend sending at a reasonable rate of 1 email per second. 60 emails per minute, 3600 emails per hour. At this speed, your 200,000 marketing emails will go out in less than 2.5 days. Your Sugar server is probably more than powerful enough to handle any number of bounces coming back, while carrying out normal Sugar activities at the same time.

[jlabuelo]

Hi Chris....

Thanks for the advice... step a) is already done... but how can you choose or configure option b) in SugarCRM??

Thanks

[Chris_C]

Here's 2 pages from the KB with fully accurate info.

I recommend reading both pages fully.

You'll want to set Sugar to send 120 Campaign emails every 2 minutes (with the cron job set to run every 2 minutes).

The setting's in Admin / Email / Campaign Email Settings.

Full details about the Campaigns app and how to use it.
» Campaigns | SugarCRM Knowledge Base

Controlling the flow of Campaign emails.
» Controlling the Flow of Campaign Emails | Blog Archive | SugarCRM Knowledge Base