Oddity with cases created from Google Apps email (gmail)

[pragmetric]

I setup a new mailbox to be polled and setup cases when there was something in the mailbox. We use a Google Apps account on the domain, and when I first setup the new mailbox to be polled (using IMAP), everything went great. 2 cases were created from the default emails Google are nice enough to send you on signup. I then deleted those cases, and the polling was completing fine.

I then sent an email to the specified address, and the scheduler got stuck "in progress" checking the mailbox. If I delete the "offending" email, the next run an hour later completes as you would expect. As soon as I send an email to the account, it hangs "in progress" again.

Any clues on this? I have replicated the behaviour time and time again, but can't get the mailbox polled successfully when there is an email to process which is really frustrating.

[emaggi]

Hi we released today the synchronization between Google and SugarCRM Calendar.
http://www.opensymbol.it/en/sugarcrm/sugarapps
http://www.sugarforge.org/projects/sugarapps/

[maloner]

Did you ever get to the bottom of this? We are seeing the same issues.