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Thread: Omtting Contacts From E-mail query list

  1. #1
    2009Intern is offline Junior Member
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    Default Omtting Contacts From E-mail query list

    Is there a way to pull all contacts and leads, but exclude some that are specific to a certain campaign or use. Ex: I frequently send out mass e-mails, but would like to exclude contacts and leads that are onlly used for specific events. There is a seperate list generated for them, but for now I have been sorting and looking for duplicates in Excel, which is a very cumbersome process.

  2. #2
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Omtting Contacts From E-mail query list

    There are "negative" target lists for campaign. Whoever is on it won't get anything even though he is on another list. Create a target list and and change the type to "suppression"
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
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    Ab sofort auch mit 6.4.2

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    David Macfarlan is offline Junior Member
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    Default Re: Omtting Contacts From E-mail query list

    Could you suggest a way to filter an email campaign or Target list as follows:

    Contacts with email addresses

    Contacts that meet the following criteria

    Industry: (drop down} selected industries
    Mining
    Heavy Construction
    Quarry

    Accounts and Contacts removed that we don't want to get the email

    Look up by Account name or Contact name and remove from Target list

    maybe search and have remove from Target list option

    David Macfarlan
    david@macfarlanmachinery.com

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Omtting Contacts From E-mail query list

    Build some subscription lists using Campaign>Newsletter and add your contacts to the subscription lists (Contact>Manage Subscriptions) ... this is by some distance the easiest way to segment customers

  5. #5
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Omtting Contacts From E-mail query list

    I do see the word account here - Sugar doesn't support accounts on target lists yet, this will come as standard from version 5.5 (but there are patches for that, just PM me).

    Second issue here: usually contacts don't carry an industry attribute. So you need a tool that allows you to query accounts with particular industries and then take the related contacts as members for you target list.

    I order to do that install enhanced search (it's free) and Power Prospecting. With enhanced search you can do subqueries (all contacts which belong to accounts of these industries and who are MDs). Once you have your list on the screen use the additional entry in the mass update panel (put there by power prospecting) and add your contacts to your target list.

    Suppression lists will take care of people who shouldn't get anything this time, people with the opted out check mark will never get anything no matter how often you put them on any list.
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

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