Opt out -- but I want to write to them?

[EricEdmeades]

Hi there,

I am a bit confused -- if someone has been opted out of email (and there email is therefor 'struckthrough', does this impact all mail to t hat contact or just mass mail.

I am hoping that it only stops mas mail because there are supplies/key contact that we don't want to include in broadcasts, but that we would still like to write to from time to time.

Warm regards,
Eric

[sugarcane]

Hi Eric,

you will still be able to write them an individual email. If the Contact has opted our from a recurring newsletter, then they are just opted out from that newsletter, If they opt out from a regular one-time campaign, then they no longer receive any campaigns.