Oubound Email Settings SMTP

[EddyK]

We are new users of on demand-SurgarCRM.
SugarCRM version 4.5.1 (Build 1273) is hosted by uksugar.co.uk

We are unable to send mail, athough there are no problems in receiving mail.
Admin settings for outbound mail: SMTP with server authentication
User settings are the same.

We use the same settings with Outlook express without having problems.

When we change the outbound setting to sendmail, we are able to send mail out, but it is processed extemely slow
(over 2 minutes per email)

We would like to use the SMTP or a quicker sendmail

Can anybody give us suggestions for the best way forward?

Thank you

PS: Please bare in mind, we ar not IT people.

[sanjaykatiyar1]

I hope you have filled the right values for the
Outbound Email Settings

Also check the sugarcrm.log file for any error.

[EddyK]

Thank you.

The outbound email settings were correct. However I had filled something in the reply-address in the general email settings.
Once I had cleared this field, the outbound emails are working perfectly.