Outbound Email Problem......

[VeonConsulting]

Hi

My configuration is

Operating system type and version WindowsXP
Sugar Suite version 5.4.1e
Webserver/PHP/MySQL WAMP5


My problem--- I am not able to send emails from my local machine using SMTP. But if I host an instance in a hosting server, siteground, the emails are going.


Please help me out; this is urgent.

Regards,

[damiangill]

What are your email settings set to when you try to send via your local smtp server?

I am also having an issue, I have set my SMTP server to our internal exchange box but I dont get any emails at all. Looking through the SMTP logs there isnt even a connection attempt. I have validated the settings using telnet from the one server to the other and it works fine (and logs fine)

My settings are:

Mail Transfer Agent: SMTP
SMTP Server: es-sbs01.esurge.local (which is a valid local DNS name)
SMTP Port: 25
Use Athentication, I have this checked with a valid domain user. I have tried without as well.

I cant seem to find any logging wtihin sugar itself, some kind of debug log would be very usefull.

[sbantz]

What are your email settings set to when you try to send via your local smtp server?

I am also having an issue, I have set my SMTP server to our internal exchange box but I dont get any emails at all. Looking through the SMTP logs there isnt even a connection attempt. I have validated the settings using telnet from the one server to the other and it works fine (and logs fine)

My settings are:

Mail Transfer Agent: SMTP
SMTP Server: es-sbs01.esurge.local (which is a valid local DNS name)
SMTP Port: 25
Use Athentication, I have this checked with a valid domain user. I have tried without as well.

I cant seem to find any logging wtihin sugar itself, some kind of debug log would be very usefull.

Did you double check your actual SugarCRM account? There are e-mail settings there as well. I think the default is to have your acct use sendmail, so you may want to check the outbound e-mail settings in the properties of your SugarCRM user account. Set your global SMTP properties to not use authentication because your Exchange server might not like it.

[damiangill]

Ah ha, nice one yep that works now

Kind of wondering why there is the need for individual mail settings per user? I can imagine there would be a need on a larger scale by group but not per user? :s

[sbantz]

I'm not sure why the global properties of the smtp settings are not applied to all users. Kind of a pain. I only knew what your problem was because I ran into the same thing.