Page could not be displayed

[sugarcare]

Any one of know why Sugar complains about page could not be displayed. My other webserver application is working great. But sugar comes up, but after 2-3minutes, it is not displaying the pages. Strange behavior is: it is quiet happy with http://localhost/index.php but not http://IP_address/index.php

I changed the config file to reflect the IP address, but still the same symptoms. I don't have to change the config at all. Isn't it?

Anyone network folks out there who can help?

[kbrill]

In the same directory as the sugarcrm index.php place a phpinfo.php with this in it:

<?php
    phpinfo();
?>

and then browse to it like this:

http://localhost/phpinfo.php

if it doesn't come up then you have an apache configuration problem, if it does then you probably have a SugarCRM configuration problem or a firewall/.htaccess problem.

[sugarcare]

My apache configuration : servername localhost:80

sugar config file:
'db_host_name' => 'localhost',

'site_url' => 'localhost',

The localhost URL works great. No issues.

But not when I give the IP address.
I can login sometimes when it displays the login page. I can add contacts. But within 2-3 minutes, it is not serving the pages at all , reporting page could not be displayed.


All this worked under my previous versions 4.0.1e

[kbrill]

My apache configuration : servername localhost:80

sugar config file:
'db_host_name' => 'localhost',

'site_url' => 'localhost',

The localhost URL works great. No issues.

But not when I give the IP address.
I can login sometimes when it displays the login page. I can add contacts. But within 2-3 minutes, it is not serving the pages at all , reporting page could not be displayed.


All this worked under my previous versions 4.0.1e

I don't think you can have 'site_url' set to localhost and have a reliable connection from the outside. Put your outside ip address there instead. the 'db_host_name' is almost always localhost so that one is OK.

[sugarcare]

Thanks. I tried both versions. It is same. It shows up couple of screens and boom "Page not display" content with "cannot find server" title. My Index.php is in IP_address/demo dir. I tried site_url = iP_address/demo