Parse Error in Converting Lead

[gammageek]

When I'm trying to convert a lead, I get the following error

Fatal error: Smarty error: [in cache/modules/Contacts/ConvertLead.tpl line 42]: syntax error: unrecognized tag 'main' (Smarty_Compiler.class.php, line 580) in [...]\include\Smarty\Smarty.class.php on line 1095

What I think happened is I was trying to set up my statuses for leads and deleted the 'Converted' status. I saw too late that the Converted status is required. I've tried recreating the converted status both as a capital and lowercase based on a previous thread I found in the forums but the error persists.

I haven't touched the code and I know it was working a few days ago. Does anyone have any insight into

1. Is this, in fact, the likely problem?
2. How can I fix it.

If I've completely misdiagnosed the issue, can anyone point me in the right direction?

Thank you

MN

[Sakharov]

If I've completely misdiagnosed the issue, can anyone point me in the right direction?

I have never touched anything about Leads, neither in code nor through Studio, still just got exactly the same issue and message.
My install is an upgrade from 6.2.0 to 6.2.3 amde recently.
Very frustrating sh.t.

[chouaibi]

PLZ can anyone help with this issue.
I m having the same issue. With a fresh 6.2.3 installation
There is the error message:
( ! ) Fatal error: Smarty error: [in cache/modules/Contacts/ConvertLead.tpl line 48]: syntax error: unrecognized tag 'main' (Smarty_Compiler.class.php, line 580) in /Users/chouaibi/Projects/sugar/include/Smarty/Smarty.class.php on line 1095
Call Stack
# Time Memory Function Location
1 0.0002 102080 {main}( ) ../index.php:0
2 0.1419 17510136 SugarApplication->execute( ) ../index.php:44
3 0.1750 18818264 SugarController->execute( ) ../SugarApplication.php:85
4 0.1836 19269160 SugarController->processView( ) ../SugarController.php:284
5 0.1985 21612064 SugarView->process( ) ../SugarController.php:303
6 0.5906 28254696 ViewConvertLead->display( ) ../SugarView.php:135
7 0.6334 29120488 EditView->display( ) ../view.convertlead.php:181
8 0.6345 29323952 TemplateHandler->displayTemplate( ) ../EditView2.php:730
9 0.7263 30042400 Smarty->fetch( ) ../TemplateHandler.php:275
10 0.7264 30096888 Smarty->_compile_resource( ) ../Smarty.class.php:1263
11 0.7267 30152320 Smarty->_compile_source( ) ../Smarty.class.php:1424
12 0.7268 30261824 Smarty_Compiler->_compile_file( ) ../Smarty.class.php:1491
13 0.7401 30588512 Smarty_Compiler->_compile_tag( ) ../Smarty_Compiler.class.php:312
14 0.7405 30598112 Smarty_Compiler->_syntax_error( ) ../Smarty_Compiler.class.php:580
15 0.7405 30598872 Smarty->_trigger_fatal_error( ) ../Smarty_Compiler.class.php:2209
16 0.7405 30600736 Smarty->trigger_error( ) ../Smarty.class.php:1813
17 0.7405 30601312 trigger_error ( ) ../Smarty.class.php:1095

Anyone can give me direction to fix this issue. I m a php developer but I m not very experienced in SugarCRM. If you have an idea plz shoot and I ll see what I can do.

Regards

[chouaibi]

Can anyone help with this issue. I m having the Error with a fresh 6.2.3 installation there is the error message and backtrace:
( ! ) Fatal error: Smarty error: [in cache/modules/Contacts/ConvertLead.tpl line 48]: syntax error: unrecognized tag 'main' (Smarty_Compiler.class.php, line 580) in /Users/chouaibi/Projects/sugar/include/Smarty/Smarty.class.php on line 1095
Call Stack
# Time Memory Function Location
1 0.0002 101488 {main}( ) ../index.php:0
2 0.1318 16154040 SugarApplication->execute( ) ../index.php:44
3 0.1471 17201496 SugarController->execute( ) ../SugarApplication.php:85
4 0.1547 17868536 SugarController->processView( ) ../SugarController.php:284
5 0.1667 20211480 SugarView->process( ) ../SugarController.php:303
6 0.2152 24451352 ViewConvertLead->display( ) ../SugarView.php:135
7 0.2603 26621808 EditView->display( ) ../view.convertlead.php:181
8 0.2612 26825288 TemplateHandler->displayTemplate( ) ../EditView2.php:730
9 0.3462 27556416 Smarty->fetch( ) ../TemplateHandler.php:275
10 0.3463 27610904 Smarty->_compile_resource( ) ../Smarty.class.php:1263
11 0.3466 27666352 Smarty->_compile_source( ) ../Smarty.class.php:1424
12 0.3468 27775864 Smarty_Compiler->_compile_file( ) ../Smarty.class.php:1491
13 0.3569 28102104 Smarty_Compiler->_compile_tag( ) ../Smarty_Compiler.class.php:312
14 0.3573 28111704 Smarty_Compiler->_syntax_error( ) ../Smarty_Compiler.class.php:580
15 0.3573 28112464 Smarty->_trigger_fatal_error( ) ../Smarty_Compiler.class.php:2209
16 0.3573 28114328 Smarty->trigger_error( ) ../Smarty.class.php:1813
17 0.3573 28114904 trigger_error ( ) ../Smarty.class.php:1095

Plz give me direction to fix this issue. I m a php developer but I don't have a big experience in SugarCRM.
If you have any idea plz shoot and I ll see what I can do about it.

Regards

[micha3l]

Any Solutions ?

[hermioni]

HI,
I have same issue.. can anybody help pls?
when i m converting lead it fires error like
( ! ) Fatal error: Smarty error: [in cache/modules/bc_Customers/ConvertLead.tpl line 48]: syntax error: unrecognized tag 'main' (Smarty_Compiler.class.php, line 580) in E:\wamp\www\ctscrm_dev\include\Smarty\Smarty.class .php on line 1095

pls catch me out from this issue and its really urgent to solve pls help