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Thread: Password field locked

  1. #1
    ccb
    ccb is offline Junior Member
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    Default Password field locked

    Hi, I am having a problem with the campaign email setup.

    When setting up an email account for campaigns the email password field is locked somehow, nothing can be typed into the box nor can it be selected.

    Any help would be greatly appreciated

    Daniel Bunting

  2. #2
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Password field locked

    Please give us a tip, which version do you use?

  3. #3
    funcle is offline Member
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    Default Re: Password field locked

    Hi, I have the same problem, I've just upgraded from 4.5.1 to 5.0.0e. Any ideas???

    Thanks in advance.

  4. #4
    harperc is offline Junior Member
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    Default Re: Password field locked

    funcle, did you ever figure out how to unlock the password field? I have the same issue. TIA.

  5. #5
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Password field locked

    can you post a hardcopy of that panel here?
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  6. #6
    smeranda is offline Member
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    Default Re: Password field locked

    I'm having the same problem. The password field is locked (I can't edit or move focus to it), and the same is true of the Use SSL checkbox.

    I'm using Sugar CE 5.1.0 Build 4732
    Mac OS X
    Firefox 3, Safari

    Any ideas would be greatly appreciated.

    Thanks!

  7. #7
    smeranda is offline Member
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    Exclamation Re: Password field locked

    Anyone have any ideas on how to fix?

    Thanks!

    Quote Originally Posted by smeranda
    I'm having the same problem. The password field is locked (I can't edit or move focus to it), and the same is true of the Use SSL checkbox.

    I'm using Sugar CE 5.1.0 Build 4732
    Mac OS X
    Firefox 3, Safari

    Any ideas would be greatly appreciated.

    Thanks!

  8. #8
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Password field locked

    again my question: can you post a hardcopy here?

    It could be very herlpful, as this locking seems not to be a standard feature.
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


  9. #9
    smeranda is offline Member
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    Default Re: Password field locked

    Quote Originally Posted by kuske
    again my question: can you post a hardcopy here?

    It could be very herlpful, as this locking seems not to be a standard feature.
    What do you mean by "hardcopy"?

  10. #10
    kuske's Avatar
    kuske is offline Sugar Community Member
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    Default Re: Password field locked

    a hardcopy = a picture showing the screen when the error occures..

    (use alt-print key)
    Harald Kuske
    Pre-Sales Engineer Central Europe

    SUGARCRM Deutschland GmbH
    Erika-Mann-Str. 53, 80636 Munich, Germany
    Email: hkuske@sugarcrm.com
    Home: http://www.sugarcrm.com


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