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Thread: Performance of sugarcrm

  1. #1
    Rajesh Patel is offline Sugar Community Member
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    Default Performance of sugarcrm

    Thanks for the wonderful product...
    But there are some issues related to performance of sugarcrm I have xampp on my Linux server with 8 GB RAM on server

    Mysql configuration
    -----------------------------------------------
    # The MySQL server
    [mysqld]
    socket = /opt/lampp/var/mysql/mysql.sock
    skip-locking
    key_buffer = 512M
    max_allowed_packet = 16M
    table_cache = 64
    sort_buffer_size = 512M
    net_buffer_length = 16M
    read_buffer_size = 256M
    read_rnd_buffer_size = 512M
    myisam_sort_buffer_size = 8M
    query_cache_type = 1
    query_cache_limit = 16M
    query_cache_size = 64M

    in php.ini file memory_limit is set to 1024M

    In my sugarcrm instance their are only 5000 leads then also system is slow....
    It is taking time to open the home page, Dashbord, Emails etc

    How can i improve the performance of sugarcrm please suggest on the same...
    Thanks in advance....

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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  3. #3
    Rajesh Patel is offline Sugar Community Member
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    Default Re: Performance of sugarcrm

    I have gone through all the forums and user guide on sugarcrm but has not help me to improve the performance...

    Any suggestion..mysql and php configuration is already posted by me...

    Please help...

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Performance of sugarcrm

    What sort of response are you getting for:

    Home Page
    Accounts
    Contacts
    Emails

    If you have the log server response times set to on this will appear at the bottom of the each page

  5. #5
    Rajesh Patel is offline Sugar Community Member
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    Default Re: Performance of sugarcrm

    Server response time is 4.65 second when fetching the 2000 Leads same is the case with other Modules.

  6. #6
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Performance of sugarcrm

    This is weird. You have plenty of resources and a small amount of data. You should have much better performance.

    There may be an issue in your network.

    Please turn on debugging by looking at this document, and just log in the system.

    Then look into the log file and see what operation is causing the slow performance.
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  7. #7
    Rajesh Patel is offline Sugar Community Member
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    Default Re: Performance of sugarcrm

    I have changed the log level to debug and generated details in log file, but i am not able to understand what should i look into , any specific detial..

    I have attached my log file, please suggest some way to improve the performance...
    Attached Files Attached Files

  8. #8
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Performance of sugarcrm

    Hi

    Your system looks very healthy.

    I think you performed the Leads listview. Was this operation slow?

    What about the log in action. Do you think it was slow?
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  9. #9
    Rajesh Patel is offline Sugar Community Member
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    Default Re: Performance of sugarcrm

    Yes i have perform the serch on leads.
    firstly i have changed the system setting to display 2000 records and then goto leads and click on search here it takes times to display 2000 Leads and also to display dashboard. My concurrent user might not exceed 7 t if they all login at the same time then system goes slow...

  10. #10
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Performance of sugarcrm

    Do you like to display 2,000 records per page in Leads?

    My thought is that your server is performing its best currently. To improve the performance, some database scheme and SQL statements in SugarCRM need to be modified.
    Ryuhei Uchida
    Help Forum Moderator
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    http://blogs.itmedia.co.jp/ruchida/

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