Results 1 to 2 of 2

Thread: Permission denied in /home/content/31/6972431/html/Sugarcrm/include/utils/sugar_file

  1. #1
    spectorcr is offline Junior Member
    Join Date
    May 2009
    Posts
    1

    Question Permission denied in /home/content/31/6972431/html/Sugarcrm/include/utils/sugar_file

    I finally battled through installing Sugar on Go daddy and everything seems to be working fine except I get this error

    Permission denied in /home/content/31/6972431/html/Sugarcrm/include/utils/sugar_file_utils.php on line 63

    Any Ideas I am at wits end

    Thanks !!!

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: Permission denied in /home/content/31/6972431/html/Sugarcrm/include/utils/sugar_f

    Sugar is not able to create a folder due a file permission issue.
    You have to ensure the sugarcrm folder is recursively writable by user under which apache is running:

    chown -R <user>.<group> /path/to/sugar
    chmod -r 755 /path/to/sugar

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. /include/utils/sugar_file_utils.php on line 103
    By juancano in forum Developer Help
    Replies: 11
    Last Post: 2010-12-20, 10:03 AM
  2. permission denied in .../include/utils/sugar_file_utils.php on line 106
    By smoothumut in forum Installation and Upgrade Help
    Replies: 1
    Last Post: 2010-07-23, 12:57 PM
  3. Warning: mkdir() [function.mkdir]: Permission denied in /home/...
    By userSugarCrm in forum General Discussion
    Replies: 8
    Last Post: 2009-04-29, 11:02 AM
  4. Error En /include/utils.php
    By perweb in forum Español
    Replies: 0
    Last Post: 2006-01-23, 11:06 PM
  5. Replies: 5
    Last Post: 2006-01-23, 05:14 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •