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Thread: Permission Denied when Test Setting in Inbound Email

  1. #1
    hcchoi is offline Junior Member
    Join Date
    Mar 2007
    Posts
    2

    Exclamation Permission Denied when Test Setting in Inbound Email

    I encounter the following error when I click on Test Setting in Inbound Email.

    Can't connect to mail.marketdb.com,143: Permission denied
    Please check your settings and try again.


    The email account was setup for bounce handling and have been working until recently when I upgraded to patch 4.5.1b.
    After the patch, my bounce mails are not being pickup and when testing the settings the above error occurs. No log message was added into sugarcrm.log when the test was ran.

    Mailserver protocol: IMAP
    Mailserver port: 143
    No SSL
    Monitored folder: INBOX

    I have tested accessing the mailbox using other email client e.g. Thunderbird and I do not have problem login in.

    Please Help.
    Thanks.


    OS: Fedora Core 4
    SugarCRM: 4.5.1b
    Webserver: Apache 2.0.54
    PHP 5.0.4
    Mysql 4.1.19
    Last edited by hcchoi; 2007-03-30 at 05:10 AM.

  2. #2
    valeeum is offline Junior Member
    Join Date
    Aug 2007
    Posts
    4

    Default Re: Permission Denied when Test Setting in Inbound Email

    i have the same problem! i tried to see if the 5.0 beta version would have this resolved. unfortunately, it isnt.

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