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Thread: Placing projects and tasks to new accounts

  1. #1
    bexline is offline Sugar Community Member
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    Question Placing projects and tasks to new accounts

    Hello All,

    I'm really new to the SugarCRM software and seem to be running into a problem that many others have in the past. What I'm attempting to do is create a couple of project templates with assigned tasks that can be duplicated or copied into our new accounts. So basically when I get a new customer I can quickly assign project A, with tasks 1,2,3, project B with tasks 1,2,3, etc. etc.

    I have set up a project with the assigned tasks, but when I go to duplicate the project the tasks don't duplicate as well and I can't assign the project to any new account.

    I would REALLY love to get some help on this issue. It would make my life much more enjoyable.

    Thanks,

    bexline

    Operating system: Windows XP
    Suite version: Open source. Version 4.5.0h (Build 1239)
    don't know the webserver type, php version, or MySQL...just at work

  2. #2
    HolmesA's Avatar
    HolmesA is offline Sugar Community Member
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    Default Re: Placing projects and tasks to new accounts

    Hi bexline

    Unfortunately the duplicate function is a core function and works in all modules in the same way: just creates a new main record and doesn't work anything with any of related records.
    I guess that additional customization in EditView.php and Save.php files are needed to solve your problem (files in Projects module).

  3. #3
    bexline is offline Sugar Community Member
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    Default Re: Placing projects and tasks to new accounts

    Thank you very much for responding to my post!!! So in there pretty much nothing that I can do? Is there a patch available or is this something that I can do if I upgrade to the new 5.0 or Pro? Anything else that you would suggest?

    Thanks again,

    bexline

  4. #4
    HolmesA's Avatar
    HolmesA is offline Sugar Community Member
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    Default Re: Placing projects and tasks to new accounts

    Customization is an only think that I can suggest at this moment. Workflow management existed in PRO doesn't solve the problem I guess.

    A quick solution is to use the duplicate function for each of the projects task as well. This will save your time a little but still is not comfortable.

  5. #5
    bexline is offline Sugar Community Member
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    Smile Re: Placing projects and tasks to new accounts

    I ended up having one of my engineers install the module from Sugarforge

    http://www.sugarforge.org/frs/?group_id=259

    It seems to do the trick. I can copy the project and the tasks copy at the same time, then I just assign them to the new accounts...I think. Actually I don't know how many times I really need to duplicate the "templates" but that will be the next adventure.

    Thanks for you help

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