Please Help, where is callto

[routledge]

Good morning peeps

Please can you assist me, I have been trying in for a while no to redirect the skype out callto:// control to the x-lite SIP control. Apparently all I have to do is change the callto:// function to sip: and it will work, however I cannot locate the function. Please can anyone tell me which file it is stored in.

Kind regards

John

[eNick]

Not sure if this helps but there are 3 references to "callto://"....

include/Smarty/plugins/function.sugar_phone.php line 66...
return '<a href="callto://'.format_skype($params['value']).'">'.$params['value'].'</a>';


modules/Accounts/Account.php line 296...
return '<a href="callto://'.format_skype($params['value']).'">'.$params['value'].'</a>';


modules/Contacts/Contacts.php line 477...
$temp_array['PHONE_WORK'] = '<a href="callto://'
. $temp_array['PHONE_WORK']. '">'
. $temp_array['PHONE_WORK']. '</a>' ;

[routledge]

Hey there

Thanks for the speedy reply, I'm sure this will at least put me on the right track

Cheers

[routledge]

Actually I have one more question. The change of code was really easy actually (changed the callto:// to sip. Now I have appended a '9' (sip:'9') to try and get past the outside line which alsowas easy and it did dial x-lite. The problem is x-lite does not recognise +44 and the skype handler will not dial as '0', any ideas how i can convert the code to either make the +44 turn to a 0 so that x-lite can understand, or change the skype details to appear with a '0'

many thanks, for looking

John

[eNick]

At the point in the code where the value is written to the screen, use str_replace. So, in the examples I posted earlier it would be something like...


return '<a href="sip:9'.str_replace('+44','0',format_skype($p arams['value'])).'">'.$params['value'].'</a>';

If you also want that displayed on the screen (instead of just embedded in the hyperlink)...

return '<a href="sip:9'.str_replace('+44','0',format_skype($p arams['value'])).'">'.str_replace('+44','0',$params['value']).'</a>';

The format of the command is...
str_replace(<search>,<replace>,<target>)

[routledge]

Thanks so much we have sorted it all and our guys are merrily clicking away.

If you don't mind one more little thing. Out of the box sugar works perfectly when converting leads, but now our system is creating appointments i.e calls/meeting for opportunities, leads, accounts and contacts even when an appointment isn't scheduled.

A way to fix this or a pointer to why it is happening would be really appreciated

Regards

John

[eNick]

The system is creating them automatically? I can't think why that should be.


I think I'd need more info on that. If you view the appointments, does it give you information about the user who created them, time and date, etc.?

[Tugui]

How do I get to see that code? Please explain step by step how I get to it. I have Voip Discount and want to integrate that instead of Skype.
Many thanks
Alex

[routledge]

How do I get to see that code? Please explain step by step how I get to it. I have Voip Discount and want to integrate that instead of Skype.
Many thanks
Alex

Are you still having problems with this?

Regards

John

[warrenzim79]

Hi,
What version was this for, I would like to use the:
'<a href="sip:'.str_replace('+64','0',format_skype($pa rams['value'])).'">'.$params['value'].'</a>';
But this does not seem to be working. Please can you someone explain exactly what i should be swapping with in the 3 areas:

include/Smarty/plugins/function.sugar_phone.php line 66...
return '<a href="callto://'.format_skype($params['value']).'">'.$params['value'].'</a>';


modules/Accounts/Account.php line 296...
return '<a href="callto://'.format_skype($params['value']).'">'.$params['value'].'</a>';


modules/Contacts/Contacts.php line 477...
$temp_array['PHONE_WORK'] = '<a href="callto://'
. $temp_array['PHONE_WORK']. '">'
. $temp_array['PHONE_WORK']. '</a>' ;

Thanks

Warren