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Thread: Pop-up alerts

  1. #1
    mdbusse is offline Senior Member
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    Default Pop-up alerts

    I'm creating some custom fields for the implementation of Sugar I'm working on. That's easily enough done-workflow is a bit trickier. (I'm on Sugar 5.2.0a.)

    I'm trying to set things up so that if someone puts things in a certain custom status, they get a warning to make sure that they have set certain other free text fields (the Subject line of a case, in this instance) in ways we want them set when the case is in that status.

    That's easy enough to do with workflow, but the folks I'm working with would prefer a pop-up window come up instead of an email alert. I'm fairly certain that is not something which can be done by default, and would require custom coding. Am I right in that?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Pop-up alerts

    Yes, that would require some custom code, as there isn't a built-in mechanism for it. A potential feature you might consider using is the scheduling of an activity as doing so allows one to define an alarm time which manifests itself as an alert at the given time.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    mdbusse is offline Senior Member
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    Default Re: Pop-up alerts

    So, what I'd want to do would be to have a workflow trigger the scheduling of, say, a call (or a custom module with similar functionality, or a slightly modified task module), and just set a reminder time so it triggers shortly after save?

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Pop-up alerts

    That sounds about right.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    mdbusse is offline Senior Member
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    Default Re: Pop-up alerts

    That sounds like it might work for my purposes. Thanks.

  6. #6
    tarunleekha's Avatar
    tarunleekha is offline Senior Member
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    Default Re: Pop-up alerts

    you need to make changes in jsalerts.php which is present in /include/javascript/jsalerts.php

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