Portal Link, Only works for 'admin' users ?

[mem94566]

Hi,

I have user of SugarCRM that use an app I have linked into to Tab for My Portal, however, only users with 'admin' checked in their profile can enter. How can I resolved this ?

Portal link is GLOBAL and VISIBLE for all users, once again... only 'admin' profiles can enter the portal link

Version is 5.0.0f CE

Thanks !

[eggsurplus]

This is a major annoyance for us as well. We had to write some custom code that allowed us to define "Portal Admin" users. Basically, it's a check box on the user screen below Admin. We then added an is_portal_admin function in utils.php much like is_admin() and then modified the code in Contacts to look for is_portal_admin or is_admin.

[eNick]

I'm running 5f and it works ok for me?

I add a portal entry called "External App" and set it's placement as Tab and then set it Global and Visible and link it up to some url.

I log in as Jim (who isn't admin) and although he cannot see the "portal" tab, he can see the "External App" tab - which sounds right to me?

Nick

[eggsurplus]

I took the issue as being that only an admin can set the portal name and access level for a contact. We wanted non-admins to be able to do this hence the solution above.

[mem94566]

Thanks eggsurplus, this is great to confirm we are not crazy, this is an odd thing to write custom code for....

One more piece of data on our setup, Our portal link is a renamed Tab to an external application.

I posted this as a BUG, and sent message to a product manager for potential review. I hate writing custom code for things that appear more as anomalies/bugs that may be resolved in a later release. We have done this a couple times and managing a clean update of Sugar is a pain with custom code.

Thanks again !