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Thread: Printing - How tp print entire screen, including subpanels?

  1. #1
    bperciac is offline Sugar Community Member
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    Jan 2008
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    Default Printing - How tp print entire screen, including subpanels?

    I have a strange use case for Sugar, and need the ability to print a page including the subpanels for reporting, etc. Right now, the Print function only includes the top section including customizations, but not the subpanels. I cannot find where to download SugarPrint, so I am trying to reach out to the community and find out what you all are doing. To date, I have been printing the actual page, including the headers, navigation tabs, etc, but this does not look good for the use I need.

    Any help would be appreciated!

    Thanks,

    Bob

    Version 5.0.0a (Build 3120)
    XAMPP 1.6.5 on Windows XP

  2. #2
    Danielg42 is offline Sugar Community Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    Anyone know where the print function is located?

  3. #3
    sugarcane is offline Sugar Community Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    Hi Bob,

    In Sugar 4.5.1 series, the print button would print out the entire detail view including the subpanels. The physical printout looks a lot better now in 5.0, however it does not seem to include the subpanels anymore. This would require a code change to print with the subpanels.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  4. #4
    bperciac is offline Sugar Community Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    Sugarcane,

    Thanks for the feedback, but I think that this is critical for reporting, etc. How else is one supposed to print the history of an account? In my case, I need to have this available to give to the account - and having the list of other accessed accounts at the top of the screen print is problematic to turn on and off as printing to PDF is needed.

    I would hope that this would be included as a requested, high-need change!

    Thanks,

    bob
    ---------------------------------------------------------------------------
    Version 5.0.0c (Build 3187)
    XAMPP 1.6.5
    PHP 5.2.5
    Apache 2.2.6
    MySQL 5.0.51
    Platform: Windows XP Professional

  5. #5
    Billwobo is offline Sugar Community Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    Does anyone have an idea about this issue? It would be extremely important to me. My users are old fashion. They need to have a printed version.

  6. #6
    inet is offline Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    Hi everybody,

    I have the same request like Billwobo. Is there a solution in the meantime? My Version is 5.2

    Thanks in advance
    inet

  7. #7
    reddog164 is offline Junior Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    Hi All

    This would be a welcome solution for our business too. It seems SugarPrint would help but cant find where to download it.

    David

  8. #8
    SugarDev.net is offline Sugar Community Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    You spammers are so full of crap.

    Anyway, this requires a change in the view.config.php file, see developer documentation for upgrade-safe way customization.
    Developers go here
    Businesses go there (Dutch)

    Modules:
    SugarDev.net Developer Tools | Config | Dutch Language Pack
    "Nothing gets fixed unless there is a bug"

  9. #9
    shyam007 is offline Sugar Community Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    Quote Originally Posted by Danielg42 View Post
    Anyone know where the print function is located?

    Hi all,

    I also fetched same problem, please help us.
    Shyam
    Mumbai - India.


    shyam.fc@gmail.com

    SugarCRM (CE & PRO):- 6.1.*
    Operating System :- CentOS 5.5
    PHP Version:- 5.2.17
    Apache :-2
    MYSQL :-5.0

  10. #10
    joshh is offline Member
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    Default Re: Printing - How tp print entire screen, including subpanels?

    SugarDev.net is right. You need to customize the view.config.php. Here is how I was able to do that:

    Copy the file

    include/MVC/View/views/view.config.php
    to
    custom/modules/<yourmodule>/views/view.detail.config.php (note that the name changes to view.detail.config.php).

    Edit the file and in the 'req_params' array under 'print' change 'show_subpanels' from false to true.

    This is upgrade safe.

    Josh

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