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Thread: Probelem to disable InsideView

  1. #1
    jbt
    jbt is offline Junior Member
    Join Date
    Oct 2009
    Posts
    8

    Default Probelem to disable InsideView

    Hi,

    i've updated sugarcrm pro from 6.2.3 to 6.3.0. (using silent upgrade).
    Before i had no insideView connector.
    Now the connector is there and i can see the InsideView thing on the accounts or opportunities view and i want to disable/remove it.
    So i went to admin > connector settings > enable connectors.
    There everything is already disabled:

    Name:  insideview.png
Views: 690
Size:  48.7 KB

    So i don't see how i can remove this Insideview thing, but i have try to save this settings (even if i have made no changes), and then i have an error:
    Warning: require(modules//metadata/detailviewdefs.php) [function.require]: failed to open stream: No such file or directory in /var/www/sugarcrmpro/include/connectors/utils/ConnectorUtils.php on line 454

    Fatal error: require() [function.require]: Failed opening required 'modules//metadata/detailviewdefs.php' (include_path='/var/www/sugarcrmpro:/var/www/sugarcrmpro:/var/www/sugarcrmpro:/var/www/sugarcrmpro:/var/www/sugarcrmpro:/var/www/sugarcrmpro/include/..:.:/usr/share/php:/usr/share/pear') in /var/www/sugarcrmpro/include/connectors/utils/ConnectorUtils.php on line 454
    And now i've no ideas what i can do to remove this InsideView.

    If someone can help me.

    Thanks.
    JB

  2. #2
    frown is offline Member
    Join Date
    Aug 2010
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    12

    Default Re: Probelem to disable InsideView

    Hi JB, I'm getting exactly the same error and it's driving me crazy! Hope someone answers this soon. I'll post on here if I figure it out.

  3. #3
    jloffredo is offline Sugar Community Member
    Join Date
    Apr 2008
    Posts
    25

    Default Re: Probelem to disable InsideView

    I'm having the same issue.

  4. #4
    jloffredo is offline Sugar Community Member
    Join Date
    Apr 2008
    Posts
    25

    Default Re: Probelem to disable InsideView

    Ok, in my case I found something on the logs,
    For some reason insider was looking for the folder names of the translation of the modules.
    For example for Contacts it was looking for modules/Contactos/

    So I just created the symlinks and now I can edit InsideView

  5. #5
    jbt
    jbt is offline Junior Member
    Join Date
    Oct 2009
    Posts
    8

    Default Re: Probelem to disable InsideView

    So i've a small trick that did woork for me.

    In include/connectors/utils/ConnectorUtils.php
    i've edited cleanMetaDataFile($key)

    just add a return a the beginning of the function, so it does nothing inside.

    Save go to admin/connectors enable.
    Insideview->save (with everything disabled) it saved, insideview was no longer there, remove the return; and it's ok.

  6. #6
    releasetms is offline Junior Member
    Join Date
    Mar 2011
    Posts
    2

    Smile Re: Probelem to disable InsideView

    Just figured this out a bit, I've fixed the problem so I can disable this bloatware but I did nog dig deep enough to find the actual source of the problem. However, it seems to me that a good sugar developer would realise where the problem lies given my findings..

    It seems that the modules in the Connectors administration have localised names in the config file behind it.
    So, I'm Dutch and we call "Contacts", "Contacten" just like previous comments stated that it said "Contactos" (Spanish?).

    Anyway.. I have found the Dutch description in three places:

    /custom/modules/Connectors/metadata/searchdefs.php
    /custom/modules/Connectors/metadata/display_config
    /custom/modules/Connectors/connectors/sources/ext/rest/insideview/mapping.php

    Now since all of the above are in custom.. It seems to me these are generated by sugar, and somewhere in the compilation the translated string is used instead of the system value. Does anyone know where?

    For all you other people like me, that know some php but not so much about sugar.. Just change the references to Contacts to "Contacts" and you'll be good to go!

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