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Thread: Problem in account/contact section. PLEASE HELP

  1. #1
    silverstar is offline Sugar Community Member
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    Sep 2010
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    Default Problem in account/contact section. PLEASE HELP

    Hello,
    I have been using Sugar for several months now and I though I kind of know what is happening there.
    I know my way around but today I came upon this:

    Appologies for showing in html tag.:

    HTML Code:
    (Warning: require_once() |function.require-once|: Filename cannot be empty occured in /data/sugar/data/SugarBean.php on line 3252 [2010-11-25 17:29:52] display_stack_trace caller, file: /data/sugar/include/utils.php line#: 2766
    /data/sugar/data/SugarBean.php[L:3252](:StackTraceErrorHandler)
    /data/sugar/data/SugarBean.php[L:3252](SugarBean:retrieve_parent_fields)
    /data/sugar/data/SugarBean.php[L:3764](SugarBean:retrieve_parent_fields)
    /data/sugar/data/SugarBean.php[L:2765](SugarBean:process_union_list_query)
    /data/sugar/include/ListView/ListView.php[L:858](SugarBean:get_union_related_list)
    /data/sugar/include/ListView/ListView.php[L:184](ListView:processUnionBeans)
    /data/sugar/include/SubPanel/SubPanel.php[L:205](ListView:process_dynamic_listview)
    /data/sugar/include/SubPanel/SubPanel.php[L:224](SubPanel:ProcessSubPanelListView)
    /data/sugar/include/SubPanel/SubPanelTiles.php[L:336](SubPanel:display)
    /data/sugar/include/MVC/View/SugarView.php[L:710](SubPanelTiles:display)
    /data/sugar/include/MVC/View/SugarView.php[L:115](SugarView:displaySubPanels)
    /data/sugar/include/MVC/Controller/SugarController.php[L:282](SugarView:process)
    /data/sugar/include/MVC/Controller/SugarController.php[L:264](SugarController:processView)
    /data/sugar/include/MVC/SugarApplication.php[L:88](SugarController:execute)
    /data/sugar/index.php[L:43](SugarApplication:execute)
    
    Fatal error: require_once() [function.require]: Failed opening required '' (include_path='/data/sugar/include/..:.:/usr/share/php:/usr/share/pear') in /data/sugar/data/SugarBean.php on line 3252]
    And I have no idea what it is about. I found it in my one of my accounts and one contacts seperate from one another. It is positioned once i select the account or contact and sroll down to see the subpanels.

  2. #2
    silverstar is offline Sugar Community Member
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    Default Re: Problem in account/contact section. PLEASE HELP

    People, please !
    Doesn`t anyone have at least an idea why is that showing up ?


  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problem in account/contact section. PLEASE HELP

    What version of sugar are you using?
    Did you install any package or customize code by hand?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  4. #4
    silverstar is offline Sugar Community Member
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    Default Re: Problem in account/contact section. PLEASE HELP

    Hi,
    my Sugar version is: Version 5.5.3 (Build 1242)

    I haven`t installed any packages or modify code by hand.

  5. #5
    silverstar is offline Sugar Community Member
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    Default Re: Problem in account/contact section. PLEASE HELP

    Any suggestions..... anyone,.... someone at least one

  6. #6
    silverstar is offline Sugar Community Member
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    Default Re: Problem in account/contact section. PLEASE HELP

    Problem fixed ! By updating to a new version. Still no idea how come all of a sudden Sugar decided to give that error.
    Thanks for the helplessness provided.

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