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Thread: Problem with account import

  1. #1
    shamimwilson is offline Sugar Community Member
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    Default Problem with account import

    I am trying to import Accounts.
    They contain More then one Email address.
    But while importing I am not getting other email option so that I can import other email's .

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problem with account import

    You can import up to 2 emails for an accounts, just name the fields as email1 and email2.

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  3. #3
    shamimwilson is offline Sugar Community Member
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    Default Re: Problem with account import

    I am using 5.2.0c (Build 5447)version .
    1.But I am not been able to find the other email option for accounts and users while importing.


    My second problem is that while importing the accounts or contacts or any other I should get the exact date created and date modified but I am getting the date on which I am Importing.

    example:I should get Date Modified as 2/12/2007 By xyz and Date entered as:2/12/2007 By xyz
    but I am getting 29/03/2009 15:36 by admin .
    That is I should get The user name instead of admin.

    I am importing accounts by mapping all the Ids.

    Plz help me for this.
    I could not find the solution till now
    Last edited by shamimwilson; 2009-03-30 at 11:40 AM.

  4. #4
    crmsiva's Avatar
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    Default Re: Problem with account import

    Yes. Import wizard assumes the current user as the created user. Seems like a bug.

  5. #5
    shamimwilson is offline Sugar Community Member
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    Default Re: Problem with account import

    Ok Then do you find any solution for that.

  6. #6
    crmsiva's Avatar
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    Default Re: Problem with account import

    You can run a update query directly in DB.

  7. #7
    shamimwilson is offline Sugar Community Member
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    Default Re: Problem with account import

    Do you have any knowledge about how to import multiple email address in accounts as I am not able to find other email option in while importing accounts

  8. #8
    crmsiva's Avatar
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    Default Re: Problem with account import

    As far as i know, it is not possible to do this via import wizard. You need to write a simple php script to do this.

  9. #9
    shamimwilson is offline Sugar Community Member
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    Default Re: Problem with account import

    As I am fresher and I dont know where to write that code
    can you tell me where to write the php script

  10. #10
    crmsiva's Avatar
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    Default Re: Problem with account import

    You can write the php IMPORT script wherever you want. It is not compulsory to write in sugar folder. Write a simple php import script to import email data into sugar DB directly.

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