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Thread: Problem with buttons ('x's) for closing activities from dashlets

  1. #1
    LaFortuna is offline Sugar Community Member
    Join Date
    Nov 2010
    Posts
    55

    Default Problem with buttons ('x's) for closing activities from dashlets

    Hi, within a new installation (6.1.4) we are no longer able to close activities (tasks, calls, meetings) by using the little close buttons (x's) in Home dashlets or in the Activities' subpanel in Contacts, Accounts or Opportunities.
    The install is running on Apache 2.2.17 with PHP 5.2.15.

    I get this error when trying to close the activity with IE:

    Webpage error details

    Code:
    Message: 'undefined' is null or not an object
    Line: 585
    Char: 132
    Code: 0
    URI: http://[domain]/crmtest/include/javascript/sugar_grp1.js?c=1
    Thanks for your help!:

  2. #2
    item is offline Sugar Community Member
    Join Date
    Oct 2010
    Location
    BELGIUM
    Posts
    193

    Default Re: Problem with buttons ('x's) for closing activities from dashlets

    Hi,
    i have too these kind of problem. for a good help or a good analyse, can you provide some information about your environement :

    - language pack installed ?
    - explorer ? Firefox try ?
    - custom field create ?
    - customize layout ?

    Hope we can find where come this problem.
    For me i suppose a customisaion or language pack but i have not still found

    Cheers
    Last edited by item; 2011-04-04 at 10:55 PM.
    CE 6.2.4
    Osx Server 10.5.8
    Apache - MySql - Php built-in
    sorry for my good english

  3. #3
    LaFortuna is offline Sugar Community Member
    Join Date
    Nov 2010
    Posts
    55

    Default Re: Problem with buttons ('x's) for closing activities from dashlets

    Hi, I have Spanish installed and it has also caused me troubles in the past (i.e. Not being able to use the layout editor in studio while in Spanish).
    I have several custom fields but mostly text only, nothing fancy.
    The only other custom module I installed was Login Audit.

    Any clues?

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