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Thread: Problem with cache/xml permissions

  1. #1
    alinux is offline Member
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    Default Problem with cache/xml permissions

    Hi
    I am getting "No Data To Display" in all graphs when I check the server logs I get:

    [Thu Dec 25 18:27:29 2008] [error] [client 194.126.4.21] (13)Permission denied: file permissions deny server access:/cache/xml/86562735-4e9e-5e4d-3ce2-49249e96070d_campaign_response_by_activity_type_20 08_12_25_Y_m_d.xml

    The permissions for the files in XML are 660. When I change the files to 664 all is fine. However when the files are updated the permissions are converted back to 660
    please help

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Problem with cache/xml permissions

    What happens if you change the permissions on the cache directory to 777?
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
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  3. #3
    alinux is offline Member
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    Default Re: Problem with cache/xml permissions

    Tried that to no avail...might this be related to some umask settings ?

  4. #4
    Angel's Avatar
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    Default Re: Problem with cache/xml permissions

    That's kind of what it sounds like. Are you able to login as the Apache user? If so, what happens if you login as that user and create a file under /cache?
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  5. #5
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problem with cache/xml permissions

    Change permission to 777 does not solve all issues, actually it can add security issue.
    The best solution is to identify the user and group under which the apache is running, so you can exec that command as root:

    chown -R user.group /path/to/sugar

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    André Lopes
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