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Thread: problem with date

  1. #1
    giaino is offline Member
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    Default problem with date

    I'm trying to create a task beginning on february 17 - 8am, ending on the same day - 7pm but my sugarcrm doesnt accept it since it says 8am is not before 7pm
    so i tried to input the initial date on february 10, ending the 17th... same problem

    what could it be?

    thanks

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: problem with date

    Perhaps it is a bug, but a workaround is to modify your settings for time, setup 24 hours instead.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    giaino is offline Member
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    Default Re: problem with date

    thanks, it is already set to 24 hours but the problem is always present
    any suggestion?

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: problem with date

    Which version are you using?

    I can create a task without big deal with 24 hours and AM/PM as well.
    My Sugar is 6.0.2

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    giaino is offline Member
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    Default Re: problem with date

    mine i versione 6.1.1

  6. #6
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: problem with date

    I believe you are doing something wrong, because I´m able to accomplish that on 6.1.1

    Cheers
    Attached Images Attached Images  
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  7. #7
    jkuijt is offline Member
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    Default Re: problem with date

    Hi,

    We ALSO see this annoying bug in 6.1.1 CE.
    Please see the attachment for a screenshot.

    Best regards
    Jeffrey
    Attached Images Attached Images  

  8. #8
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: problem with date

    Are you able to reproduce this same issue in a fresh installation with demo data? WIth no further customization? Under the default language pack?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  9. #9
    jkuijt is offline Member
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    Default Re: problem with date

    Hi,

    Yes, actually it IS a fresh installation with demo data that I installed 2 days ago on our server hosted by our Internet provider.

    Best regards
    Jeffrey

  10. #10
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: problem with date

    I don´t know if it is a date format issue.
    Try to update your date formatting to "MM/DD/YYYY" and try again.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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