Problem: Exports Disabled

[greeksugar]

Hello everybody,

I'm new to SugarCRM but so far no problems installing, configuring an working with it.

But I'm not able to export a n y t h i n g!

I always get an empty page with the text "Exports Disabled" when I try to export any data.

There is nothing disabled under System Settings -> Export (Disable export: & Admin export only: are NOT checked) and there are no roles for users that disable exporting. The only thing I did here was to check these two boxes and uncheck them later. It doesn't mater how I'm logging in (user/admin) - even the admin can't export anything.

Any ideas or help? Right now the system is unusable without the possibility to export any data.

Configuration:

- Sugar Open Source, Version 4.2.0d
- Additional modules: German language, SugarCubed: Google Maps
- Runs under Mac OS X Server 10.3.9 standard installation
- HTTPS: connection
- Web-Clients: Safari or Firefox, newest versions

Thnx,

- Ilias

[comduit1]

Hi,

I'm also fairly new to Sugar, and am experiencing the same problem. This is also making Sugar fairly unuseable to me.

Thanks

[greeksugar]

Hi,

I was able to solve the problem "by accident":

I uninstalled all modules and installed them back again - curiously this solved the export-problem!

just give it a try ... hope it helps!

- Ilias

[TheShark]

Are you sure your user account has privilege to export. Check the user roles

[JayL]

I'm also seeing the same problem. I can not export in Leads, Opportunities or Contacts. I am the administrator and I've tried with the system boxes checked and unchecked and also be assigning myself a role specifically allowing export. Nothing seems to work.

On a related note I'm starting to lose my confidence in this product the more I use it. It seems that outgoing emails also don't work and calander schedules are known to send out wrong dates. I know the developers are working on lots of stuff and new features but it would be nice if they just got the current features working properly.

[kpit]

I think this might be a bug. Since I have upgraded to 4.2.1b I have not been able to export as admin. I also turned off admin only export and the popup window says "Exports Disabled". I was able to export before the upgrade. I filled a bug #8144

[ddbtek]

The problem is still happening in 6.1.0 (which was an upgrade through the years all the way back 3.something).

As the administrator I cannot export data, I get a blank screen with "export disabled".

Is exporting disabled in the community edition?

I'll try removing extra modules.

David

[ddbtek]

**FOUND IT**

Log in as ADMIN.

Go to the ADMIN system by clicking at the link on the top-right Admin.

GO TO **LOCALE**

Down under EXPORT on the right-hand side you'll see the checkboxes:
[_] DISABLE EXPORT [_] ADMIN ONLY

I had [X] DISABLE EXPORT [_] ADMIN ONLY.

I turned off DISABLE EXPORT and enabled ADMIN ONLY.

Now as ADMIN I can export the data and it works great!

Thanks,
David