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Thread: Problem in import contact

  1. #1
    adityadubay is offline Senior Member
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    Question Problem in import contact

    Hii Friends

    Whenever i try to import contact.csv on my sugarcrm (i.e. http://www.mysite.com/mycrm ) i got one error :
    On Firefox it ask me to download "index.php" in place of importing my contacts
    and
    On IE it gives 403 forbidden error
    Friends now a days i am using ubuntu as my operating system and this is first time when i face such kind of error
    i already try to import from windows operating system but problem remains same so i feel i am missing something at sugarcrm end.

    Do anyone have any solution for this kind of problem.
    i do not understand why this happen as i install sugarcrm properly and able to import contacts till yesterday.

    Plz help me if u can.

    Thanks in Advance

    Aditya

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problem in import contact

    Hi Aditya

    Do you have installed eaccelerator or any other php extension?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    adityadubay is offline Senior Member
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    Default Re: Problem in import contact

    Nope it just sugarcrm 5.2a is there nothing else.

  4. #4
    adityadubay is offline Senior Member
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    Unhappy Re: Problem in import contact

    Andopes/Any Sugar Hero

    Plzzz help me why this happen
    i tried but cant find out any reason.


    Aditya

  5. #5
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problem in import contact

    Let us know how did you install php, apache, sugarcrm.

    It seems to be a php installation issue.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  6. #6
    mikesolomon is offline Sugar Community Member
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    Default Re: Problem in import contact

    Quote Originally Posted by adityadubay View Post
    Andopes/Any Sugar Hero

    Plzzz help me why this happen
    i tried but cant find out any reason.


    Aditya
    Did you get a solution to this

    I am having the same issue
    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

    php version 5.2.6
    MySql 5.1.59

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