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Thread: Problem with install modules (maybe permissions)

  1. #1
    djmix is offline Sugar Community Member
    Join Date
    Nov 2009
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    34

    Default Problem with install modules (maybe permissions)

    Hi. I'm sorry my english, but i have a problem. After installing SugarCRM 6.1 on server (freebsd) i tryed install russian language pack. To do this I'm going to "admin" menu and click "module loader". After that i'm choosing my language pack and click install. ShugarCRM give me a next error:
    Specified directory '' for zip file 'cache/upload/rapira_pack_russian-6.1.zip' extraction does not exist.
    Help me, pls.

    After change
    'default_permissions' =>
    array (
    'dir_mode' => 0777,
    'file_mode' => 777,
    'user' => '',
    'group' => '',
    ),
    SugarCRM wrote error:
    Could not copy file /home/fayno/data/www/mydomain.org.ua/cache/upload/upgrades/temp/2pJSsP/./jscalendar/lang/calendar-ru.js to /home/fayno/data/www/mydomain.org.ua/./jscalendar/lang/calendar-ru.js
    Last edited by djmix; 2010-12-29 at 01:33 PM.

  2. #2
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Dec 2006
    Location
    Vienna / Austria
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    2,850

    Default Re: Problem with install modules (maybe permissions)

    Find the file sugar_file_utils.php in directory yoursugardir/include/utils
    For safety reasons copy it to sugar_file_utils.php.ori
    Find the line return @chmod($filename, $mode); around line 199) and comment it like this: //@chmod($filename, $mode);
    Save the changes and restart Sugar
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  3. #3
    djmix is offline Sugar Community Member
    Join Date
    Nov 2009
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    34

    Default Re: Problem with install modules (maybe permissions)

    Thanks. But problem is not solved.

    The file with lang pack on the server still have a user:www and group:myuser, instead of user:myuser and group:myuser.

    And have permissions 644

  4. #4
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Dec 2006
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    Vienna / Austria
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    2,850

    Default Re: Problem with install modules (maybe permissions)

    Apparently there are two issues.
    chmod everyting to 755 and chown user/group to whatever you think is correct (usually it should be the user who runs the web server).
    If this doesn't help try the fix. So far it did work always.
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

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