I hope someone can help (or perhaps point out the error of my ways) with the knowledge base search. As I understand it should be a full text search, covering the article and title? However when I search for a keyword I seem to get random results
For example I create a new article as below;
Title - How to create a FAQ and prove the search doesn't work
Status - Published
Body - This is a test article on how to create a FAQ in sugarcrm, but I don't think it will work!
Then I go to articles from the shortcut menu, and use the search tab and get the following results on these keywords.
How - no search result
create - article is returned
search - no search result
prove - no search result
FAQ - no search result
I've had this problem for ages, and hoped an upgrade to 5.5.0 Pro would resolve. I have also built a new sugarcrm deployment from the faststack installer (MySQL) on a new machine and get the same problem.
Thanks for any insight offered,
Adam


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) with the knowledge base search. As I understand it should be a full text search, covering the article and title? However when I search for a keyword I seem to get random results



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