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Thread: Problem with List Task

  1. #1
    megadev2 is offline Member
    Join Date
    Jul 2008
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    Default Problem with List Task

    I have 10 users in the application... all users, except 1, can see all the tasks in Activities -> Task ->Task List.

    All 9 users can view all the information about tasks, that is registered in the application.
    1 user, can't see any task.

    Considerations:
    I've tried to see if there was any search saved or something like this, but, there is nothing saved.
    All users have the same configuration.
    There are no roles defined.
    All users are Administrators

    My SugarCRM versión es 5.0.0a

    Does anyone knows what is the problem, and obviously the solution?

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problem with List Task

    Hi megadev2

    It seems to be user preference issue.
    Try to reset the preferences for the user reporting this issue.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    megadev2 is offline Member
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    Default Re: Problem with List Task

    Hi andopes,

    How can I do it????

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
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    São Paulo - Brazil
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    Default Re: Problem with List Task

    Hi megadev2

    Go the the DetailView of the user reporting the issue and click on "User Preference" button just after the "Reset to Default:" text.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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