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Thread: Problem Marketing E-mail Campaign

  1. #1
    rcastro is offline Senior Member
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    Dec 2009
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    41

    Default Problem Marketing E-mail Campaign

    Hi everyone, I'm trying to create a e-mail campaign and I can't get it to work.

    I have configured the e-mail setting and test it. I create a campaign, whit one person in the target list (myself) and email template...and I click on "Send Mails" but the system does not send any mail, they don't even appear in the queue ..

    I can use the email module just fine, so the settings seems fine.


    Any ideas?

    Thanks in advance,

    Ramiro.

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Aug 2006
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    UK
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    2,379

    Default Re: Problem Marketing E-mail Campaign

    Have you checked your sugar.log for errors?

  3. #3
    blasphemonium is offline Senior Member
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    Apr 2010
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    20

    Default Re: Problem Marketing E-mail Campaign

    I had a similar issue, but in fact it was not a fault

    If you use "Test lists" then you just can use "Send test" option only. If you want that campaign emails be queued (and sent I guess), you must be sure that the list you are using is not a "Test" one.

    At least in my case the emails are now in queue and hope will be sent this night.

    Refer to my post in spanish: http://www.sugarcrm.com/forums/showt...d=1#post210996

  4. #4
    rcastro is offline Senior Member
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    Default Re: Problem Marketing E-mail Campaign

    Thanks for your help....it was a problem with the target list type.

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