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Thread: Problem with moving emails

  1. #1
    blakegrover is offline Sugar Community Member
    Join Date
    Mar 2005
    Location
    Idaho
    Posts
    41

    Default Problem with moving emails

    One of our inbound email accounts goes to a group folder so anyone in the company can access the emails. Underneath the group folder we have created multiple sub folders for our different customers. When people check the group folder we need to be able to select certain messages and move them to the correct folder. Right now when you select two or more messages and drag them over the folder you want to move them it shows it will move ## selected rows where ## is the number that are selected. When we release the mouse button it will more one of the selected messages over to the folder and keep the rest selected.

    Another problem is even if we move one message at a time to a folder, after it moves it to the sub folder and then we go to the folder were it was moved it is now selected as unread.

    We are running the latest 5.0.0c but we are still having issues with moving emails from different folders. I have not seen anyone else complain so it might be a problem I have but I am willing to try a couple things, and if t is a bug in the email/AJAX I would like to get this fixed so we can start using the sugar email client.

    Thanks
    Blake

  2. #2
    sgandhi is offline Sugar Team Member
    Join Date
    Aug 2007
    Posts
    217

    Default Re: Problem with moving emails

    blakegrover,
    When you move one message from group folder to oher foler we mark them as unread because the user of the folder can work on unread message. If the message is marked as read and then you move the message from a group folder to other sub folder then the person who is working on the subfolder may not know wether he has worked on that email or not.

    Let me look at the first part of the problem in which you are trying to move more than 2 messages and it actully moves one only.

    Thanks
    -Samir Gandhi

  3. #3
    blakegrover is offline Sugar Community Member
    Join Date
    Mar 2005
    Location
    Idaho
    Posts
    41

    Default Re: Problem with moving emails

    Thanks for your help, let me know if I need to make ant changes to javascript or php files.

    Blake

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