Problem in QuickCreate from module Notes in IE 6 / 7

[joel.oliveira]

Hi,

PHP : version 4.3.11
MySql : version 4.1.20
SugarCrm version 4.5.1e (Build 1049)
Sugar Edition : Open-source
Category : Notes

I added the following code in the file QuickCreate.tpl of the module Notes and it works using Mozilla Firefox but it doesn't work on Internet Explorer 6 or 7 and I am little lost in trying to know what is happening.

  <td width='5%'><input id='ParaFecho' type='button' class='button' value ='Para Fecho' onclick='testaParaFecho("{$NAME}","1","{$REQUEST.return_id}")'></td>
          <td><input id='AtrCondicionado' type='button' class='button' value = 'Atribuir Não Condicionado' onclick='testaCond("{$REQUEST.return_id}","0");'></td>
          <td><input id='RemCondicionado' type='button' class='button' value = 'Remover Não Condicionado'  onclick='testaCond("{$REQUEST.return_id}","1");'></td> 
  

Can anybody help me please?
I inserted the same kind of buttons in the EditView.html from the same module and it works in both Firefox and IE.

I would be very happy if someone could help me ... I am already stressin' out with this thing :\

Best regards,
Joel Oliveira

[HolmesA]

Hi

What mean: it doesn't work? Simple do nothing or shows you some JS-error?

[joel.oliveira]

Thanks for the response,

It simple does nothing, but if I turn on the script debugger I get a message like "object expected".

First I thought it was something about AJAX but as I said i have the same functions being called at the EditView.html and it works just fine.

Don't forget that we are talking about IE, this browser has poor debbuging tools, I already tried Microsoft Script Debugger and Microsoft Script Editor but I didn't get anywhere. I even tried Firebug for IE and all I could get was that all the functions were being called the right way (with the right parameters and all ).

Thanks in advance,
Joel Oliveira

[HolmesA]

Hi

Try to debug on-line using the alert messages. I hope this isn't on some of your production system.

It is hard to say something else. Need to see your custom functions and final HTML code of this buttons.

[joel.oliveira]

Thanks again for the response,

I already tried the debugging using the alert messages and I didn't get any one of them, and I am calling one right after the start of the function i.e. : I think that the IE never gets to run this javascript functions because I didn't get any feedback from the javascript.

Remember that this just happens at the QuickCreate of the module Notes and doesn't happen at the EditView, when the same exact functions are called.

The functions there are calling some PHP file via AJAX, and I am starting to think that I am getting this problem because the use of AJAX on this kind of "view".

Example of the function testaCond in JS:

  
function testaCond(id, flag)
{
        alert('zios');
  
        var urlC;
 
        xmlHttpCon=GetXmlHttpObjectCon();
 
        if(xmlHttpCon==null)
        {
                alert ("Your browser does not support AJAX!");
                return;
        }
 
        if(flag==0)
        {
                urlC = "include/javascript/testaAtribuirCond.php"+"?q="+id;
        }
        else
        {
                urlC = "include/javascript/testaRemoverCond.php"+"?q="+id;
        }
 
        xmlHttpCon.onreadystatechange=stateCon;
        xmlHttpCon.open("GET",urlC,true);
        xmlHttpCon.send(null);
}
 
function stateCon()
{  
 
        var responseArrayCon = new Array();
 
        if (xmlHttpCon.readyState==4)
        {
                //retorno do php, numero de tickets por queue
                responseArrayCon[0] = xmlHttpCon.responseText;
                //alert(responseArrayCon[0]);
 
                if(responseArrayCon[0]==-2)
                {
                        alert('Cliente ja se encontra condicionado!');
                }
                else
                {
                        if(responseArrayCon[0]==-1)
                        {
                                alert('Cliente ja se encontra nao condicionado!');
 
                        }
                        else
                        {
                                if(responseArrayCon[0]==1)
                                {
                                        document.getElementById('assunto').value = 'Cliente passou a Nao Condicionado';
                                }
                                else
                                {
                                        if(responseArrayCon[0]==2)
                                        {
                                                document.getElementById('assunto').value = 'Cliente retirado de Nao Condicionado';
                                        }
                                        else
                                        {
                                                alert('Ocorreu um erro desconhecido!');
                                        }
                                }
                        }
                }
        }
}
 
function GetXmlHttpObjectCon()
{
var xmlHttpCon=null;
try
  {
  // Firefox, Opera 8.0+, Safari
  xmlHttpCon=new XMLHttpRequest();
  }
catch (e)
  {
  // Internet Explorer
  try
    {
    xmlHttpCon=new ActiveXObject("Msxml2.XMLHTTP");
    }
  catch (e)
    {
    xmlHttpCon=new ActiveXObject("Microsoft.XMLHTTP");
    }
  }
return xmlHttpCon;
} 
  

And this is the final HTML code (I get it by using Firebug on IE, I think that was what I was supposed to do, right?) :

<input type="button" onclick="testaCond("4e1c44a6-14fd-f647-eb1a-4761f34c7c66","0");" value="Atribuir Não Condicionado" class="button" id="AtrCondicionado"/>

If you need all the files I can send it to you too, but this would be in a PM. Note that the thing that's missing here is only the PHP file ... and unfortenally I don't think it has anything to do with this.

Once again, I hope somebody can help me ... because I am going crazy with this thing because one of my bosses uses only IE

Thank you,
Joel Oliveira

[joel.oliveira]

Hi again,

Can anybody help me with this problem? It seems to me that the QuickCreate feature from some modules may be unusable/incompatible with Internet Explorer and I'm getting a little desperate with this issue.

Best regards,
Joel Oliveira

[kgeving]

Hi all!

Just wondering if this problem ever got resolved. We are having the same problem with QuickCreate and IE 7. Everything works fine in Firefox, Safari, etc, but not in IE 7. No errors are evident in logs or debugging.

Thanks!!


Keith

Sugar 5.1c
MySQL 5.0.27
PHP 5.2.1
Apache 1.33

[ashishmathur]

Just a bump. Facing same problem even with IE8.