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Thread: Problem Retrieving Uploaded Documents

  1. #1
    AdvancedShipping is offline Junior Member
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    Oct 2008
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    Unhappy Problem Retrieving Uploaded Documents (Solved)

    I recently migrated our Sugar CRM 5.0.0f install from a server on our network to a Go-Daddy hosted linux package. I exported the database and uploaded it to a Go-Daddy database and moved the www directory over as well. Everything seemed to go off without a hitch. I have one problem, however, that I am hoping someone can help me out with. When I upload a document to Sugar I cannot retrieve it. When I click on the link to download the file, it says Invalid File Reference. I am pretty knowledgeable both in PHP and MySQL so a techie solution or troubleshooting steps would be great.

    Thanks in Adavnced,

    John
    Last edited by AdvancedShipping; 2008-10-08 at 02:24 PM.

  2. #2
    AdvancedShipping is offline Junior Member
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    Default Re: Problem Retrieving Uploaded Documents (Solved)

    I would like to personally thank all 40 members who read my post above and jumped right in with a helping hand. I am glad that my own experience in programing LAMP applications allowed me to help myself otherwise I would have been out $120 to open a case or up the river without a paddle. This forum should give itself a pat on the back.

  3. #3
    dansut is offline Member
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    Oct 2008
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    Default Re: Problem Retrieving Uploaded Documents

    So you decided to become part of the problem by not posting your solution back to the forum, nice

  4. #4
    msammons is offline Junior Member
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    Angry Re: Problem Retrieving Uploaded Documents

    What is the solution? Where to the uploaded files reside by default on the server? What directory?

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