Problem with Sales Stage Dropdown

[rsantiago]

Hello all.

I am having a small problem with the Sales Stage dropdown box that is part of the defualt sugar setup.

When a user created an opportunity, they can select the sales stage... this works fine and the dropdown populates with all the appropriate options.

When the user goes to the opportunities list view and detail view it displays the selected sales stage appropriately.

It is when the user goes into the edit view for the opportunity that the drop down for sales stage does not populate with its options. It is a small blank dropdown menu with no options. I have tried removing it and adding it again but to no avail.

Here is the code from the opportunities editview.html file showing where this dropdown is supposed to be displayed...

     <td width="20%" class="dataLabel"><slot>{MOD.LBL_SALES_STAGE}</slot></td>
    <td width="30%" class="dataField"><slot><select name="sales_stage_dom">{OPTIONS_SALES_STAGE}</select></slot></td> 
  

Anyone that can help guide me to resolving this problem would be greatly appreciated, thanks.

[sacramentojoe]

Hello all.

I am having a small problem with the Sales Stage dropdown box that is part of the defualt sugar setup.

When a user created an opportunity, they can select the sales stage... this works fine and the dropdown populates with all the appropriate options.

When the user goes to the opportunities list view and detail view it displays the selected sales stage appropriately.

It is when the user goes into the edit view for the opportunity that the drop down for sales stage does not populate with its options. It is a small blank dropdown menu with no options. I have tried removing it and adding it again but to no avail.

Here is the code from the opportunities editview.html file showing where this dropdown is supposed to be displayed...

     <td width="20%" class="dataLabel"><slot>{MOD.LBL_SALES_STAGE}</slot></td>
    <td width="30%" class="dataField"><slot><select name="sales_stage_dom">{OPTIONS_SALES_STAGE}</select></slot></td> 
  

Anyone that can help guide me to resolving this problem would be greatly appreciated, thanks.

My guess is that the OPTIONS_SALES_STAGE isn't getting set properly in the EditView.php file.
What version are you in? Did you change any of the sales stages?

[rsantiago]

I am using 4.2.1.b and yes i added some sales stages.

When the user first selects the sales stage when creating the opportunity, that selected stage is displayed in the opportunities list and detail view... but for some reason, when in the edit view the sales stage drop down does not populate.

[rsantiago]

i actually cleared out all of the sales stage options and added my own. Im not sure if the sale stage dropdown has any automated functions within SugarCRM, but i dont need it to... i want my sales reps to manually select the sales stage from within the opportunity edit view page and have that then display the selected stage throughout the rest of sugar, in the charts in home and dashboard.

[rsantiago]

My guess is that the OPTIONS_SALES_STAGE isn't getting set properly in the EditView.php file.
What version are you in? Did you change any of the sales stages?

How do i check if they are properly being set?

[rsantiago]

Anyone able to help me out with this one?

[rsantiago]

any help out there?

[rsantiago]

Still looking for some assistance.