Problem searching for leads under account name no results

[saschamichel]

Updated to Sugar 5.0.0e (Build 3276

I have just updated sugar and now seem to ba having problems with importing leads and searching for imported leads.
when I import the leads I can see them in the full list but when I try to search for them using account name they don't come up.There seems to be a new tab implemented to select account name and I wonder is this has affected the account name fields search in sugar.
I have tried loading 1 lead manually from the shortcut bar but still cannot search for it under account name.
This makes life really difficult now when trying to locate leads.
Has anyone had similar experience and/or knows how to sort it?

Many thanks
Sascha

[redbourne]

saschamichel
I have just come across the same issue as well. I have also just done a search of the bug list (keyword leads) for bugs found in 5.0.0e but its not there - but it seems real to me!

Steve

[lucia1]

I also have the same problem. If you have resolved as you did?

Sorry for my English

[lucia1]

resolved modifiched file var/......./modules/leads/vardefs.php.
Original file:
'account_name' =>
array (
'name' => 'account_name',
'rname' => 'name',
'id_name' => 'account_id',
'vname' => 'LBL_ACCOUNT_NAME',
'join_name'=>'accounts',
'type' => 'relate',
'link' => 'accounts',
'table' => 'accounts',
'isnull' => 'true',
'module' => 'Accounts',
'dbType' => 'varchar',
'len' => '255',
),


file modifiched
'account_name' =>
array (
'name' => 'account_name',
// 'rname' => 'name',
// 'id_name' => 'account_id',
'vname' => 'LBL_ACCOUNT_NAME',
// 'join_name'=>'accounts',
// 'type' => 'relate',
'type' => 'varchar',

// 'link' => 'accounts',
// 'table' => 'accounts',
// 'isnull' => 'true',
// 'module' => 'Accounts',
// 'dbType' => 'varchar',
// 'len' => '255',
'unified_search' => true,
'comment' => 'Account name for lead'
),

[saschamichel]

I've upgraded to on demand professional and I have the same issue.
Why cant we run an advanced search on account name under the leads section.
I've submitted a case and have not heard anything back.
My telemarketers are sitting around wasting time searching through the database to find callbacks.

Anyone been able to get clear on this?

[bjsvec]

Thanks, this fixed it partially for me. I can now search for an account from the advanced tab of the lead list page. However, if I try the same search from the global search box (top right of screen) I get no result. Any ideas?
thanks in advance.

brandon

resolved modifiched file var/......./modules/leads/vardefs.php.
Original file:
'account_name' =>
array (
'name' => 'account_name',
'rname' => 'name',
'id_name' => 'account_id',
'vname' => 'LBL_ACCOUNT_NAME',
'join_name'=>'accounts',
'type' => 'relate',
'link' => 'accounts',
'table' => 'accounts',
'isnull' => 'true',
'module' => 'Accounts',
'dbType' => 'varchar',
'len' => '255',
),


file modifiched
'account_name' =>
array (
'name' => 'account_name',
// 'rname' => 'name',
// 'id_name' => 'account_id',
'vname' => 'LBL_ACCOUNT_NAME',
// 'join_name'=>'accounts',
// 'type' => 'relate',
'type' => 'varchar',

// 'link' => 'accounts',
// 'table' => 'accounts',
// 'isnull' => 'true',
// 'module' => 'Accounts',
// 'dbType' => 'varchar',
// 'len' => '255',
'unified_search' => true,
'comment' => 'Account name for lead'
),

[pshutt]

There is an invalid vardef for the Account Name field in the ./modules/Leads/vardefs.php file.

http://www.sugarcrm.com/wiki/index.p...n_SugarCRM_5.0

[bjsvec]

Thanks, I tried this which is a little different then the other user suggested above. The account field now appears correctly and I can filter for accounts through the lead list view. However, I cannot search by lead accounts via the global search. Does anyone know why this would be?

brandon

There is an invalid vardef for the Account Name field in the ./modules/Leads/vardefs.php file.

http://www.sugarcrm.com/wiki/index.p...n_SugarCRM_5.0

[Angelo]

Same problem for me. With 10000 leads I am unable to work with this version.

[tomkerswill]

Same problem here... Our sales team always enter the company name into the account name of each lead they create. They then use that to search for the lead later. Now when they search, the leads they've entered just don't come up.... Needs urgent fix!