Problem of sending of the emails in mass

**fvermenouze** · 2007-09-26, 08:40 AM

Hello,

I use the module Compaigns to create Compaigns and I will plan for a date planned for sends automatic, and in this case I have a problem of sending of the emails in mass, and it is necessary for me always to go in Admin then Manage Email Queue and to click on the button Send Queued Campaign Email,

Can you help me to solve problem of is sent emails in mass and in an automatic way

Thinks

**julian** · 2007-09-27, 12:41 AM

Hello fvermenouze,

Automatic e-mail scheduling is supported by Sugar... you just need to set things up correctly. Check these two wiki articles:

http://www.sugarcrm.com/wiki/index.p...ux_or_Mac_OS_X
http://www.sugarcrm.com/wiki/index.p...omatic_reports

I've also moved this thread to the Help forum, where you should get more relevant responses. Good luck!

**fvermenouze** · 2007-09-27, 09:46 AM

Tnks Sir

**michaelest** · 2007-09-27, 10:19 PM

Try using a fake CRON to see if things are working o.k.

1. Go to your Admin Control Panel -> Scheduler and Set the 'Run Mass Email Campaign' to go every 1 minute.
2. Create an SHTML page on your site that <#includes> the cron.php file and have the page refresh itself every 5 minutes. (Copy and paste the code below into a new document and save it as 'runcron.shtml' ***Make sure you point to the right directory -change the code " )" to reflect the directory where your sugar is installed)

Code:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Untitled Document</title>
<meta http-equiv="Refresh" content="300" />
</head>

<body>
<p>This page will refresh every 5 min., running the cron.php for sugar.</p>
<p>&nbsp;</p>
<p>
  <!--#include virtual="/sugarCRM/cron.php" -->
</p>
</body>
</html>

3. Upload the runcron.shtml file to your server (root).
4. Hit the runcron.shtml file with your browser (open your browser and go to http://www.yourdomain.com/runcron.shtml) and wait. Everytime the Cron.php successfully sends out mass emails, there will be a row of "1's" that appear across the screen. Each 1 represents a mail going out. Each 0 is a failure. Let the page refresh several times to see if email batches go out.

Make sure your Outbound Email limit is set to something reasonable, like 100 or so for this test.

Let me know what happens and we'll take it from there.

**julian** · 2007-09-27, 10:23 PM

michaelest,

That's a great test process. Would you mind adding it to our wiki? http://wiki.sugarcrm.com/

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