problem with SMTP and Gmail

[alejandrops]

I'm having problems sending SMTP mail with gmail
I already set up my smtp account (wich is working with outlook) as described in
http://sugarcrm.openapp.org/?p=159
and still no luck.
the log says:
Fatal SugarCRM - SugarPHPMailer encountered an error: SMTP Error: Could not authenticate
Fatal SugarCRM - SugarPHPMailer encountered an error: The following From addreses failed: xxx@gmail.com

tried with another email account and worked ok, so the problem is with gmail smtp or maybe with the authentication or the port?
any idea?

thanks, Im desperate!

PS:
Sugar 4.5f, windows 2k.
had the same problem with 4.2.1b

[mvlach]

I'm not testing this myself, so I don't know if it will work, but I know that the gmail smtp server uses post 465, with SSL, as opposed to port 587 as the instructions have you do.

[alejandrops]

thanks for the answer, already tried 456, but I have worst problems with 465, I got a blank screen and the log shows me nothing.

help please!

[sanjaykatiyar1]

According to the gmail documentation SMTP port can be 465 or 587

http://mail.google.com/support/bin/a...y?answer=13287

[alejandrops]

sanjaykatiyar1, did you make it work?

[mseftel]

sanjaykatiyar1, did you make it work?

hi there,

I also need a resolution to this problem.

i read most the threads on this SMTP gmail issue and no one seems to have cracked it.... Their must be A LOT of people out there which are looking for a solution.

As for me as a sugar crm "prospect" this is a potential deal breaker.

Has anyone found a solution for this yet?

[lonecrow]

It is a bug in PHP ref: http://bugs.php.net/bug.php?id=36496

I updated to PHP 5.2.2 I was successful in connecting to gmail after upgrading to this version.

BUT WAIT!

There seems to be an issue with the SugarCRM installer and this version of PHP. First of all its not on the approved list of PHP version (currently stops at 5.2.1 I think)

My currently installed sites work fine (so far) but the installer is tossing up Smarty issues. Not sure if you'll have the same problem, but be forewarned before upgrading PHP.

If you do upgrade, and you get the Smarty errors, and you resolve them...PLEASE let me know

[tbastos]

Ok, I just lost 2 hs to solve this problem, 1 h searching forums and 1h working it out. The problem i had was - No authentication... ok so lets check why does it happens. My Sugar is ok to Gmail, soh it must be a problem with the phpmailer... so lets crack it out and make it works.

add as smtp server inside your Sugar the server for outbound: ssl://smtp.gmail.com
with the SSL will force phpmailer to take it.

Then open the file class.phpmailer.php and comment out this line
/* if(strstr($hosts[$index], ":"))
list($host, $port) = explode(”:”, $hosts[$index]);
else */

I got it around line 540-541...
and it works...

[Robsteranium]

add as smtp server inside your Sugar the server for outbound: ssl://smtp.gmail.com
with the SSL will force phpmailer to take it.

Then open the file class.phpmailer.php and comment out this line
/* if(strstr($hosts[$index], ":"))
list($host, $port) = explode(”:”, $hosts[$index]);
else */

I got it around line 540-541...
and it works...

Thanks to tbastos I'm able to send emails via gmail!
I had to set the server to ssl://smtp.googlemail.com
Now to get the campaign working...