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Thread: problem solved -- gmail inbound pop3 with ssl

  1. #1
    zouxf is offline Junior Member
    Join Date
    Apr 2007
    Posts
    1

    Talking problem solved -- gmail inbound pop3 with ssl

    Just like a lot people in the forum,it's really painful when I can't using my google app email with sugarcrm, luckly, after hours' trying,I solved this headache.

    my env:

    1.shared hosting -- dreamhost ,don't laugh,I know everyone says it's evil
    2.dh's php 5.2.1 and sugarcrm 4.5.1b (Build 1246)

    this wiki is a great help

    http://wiki.dreamhost.com/SugarCRM

    although gmail is still not working after compiling.
    problem is in this wiki,ssl is not compiled with php
    put

    --with-imap-ssl=/usr

    after the php ./configure

    and put

    cd libltdl
    ./configure --prefix=yourdir --enable-ltdl-install
    make
    make install

    after libmcrypt install

    and that's all,you get the new working php binary.

    I think this is the most possible reason for many installations,just open your phpinfo page,if no --with-imap-ssl show up,you're in this trap.

    enjoy your googleapp or gmail!

  2. #2
    swduncan is offline Sugar Community Member
    Join Date
    Apr 2006
    Posts
    30

    Default Re: problem solved -- gmail inbound pop3 with ssl

    Unfortunately, my php is configured correctly, but gmail still doesn't work. I've got SSL checked, but still no go.

  3. #3
    jblausey01 is offline Junior Member
    Join Date
    May 2007
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    2

    Default Re: problem solved -- gmail inbound pop3 with ssl

    Been around the forum several times now. Can't seem to get gmail account to work. (NOTE: Using google apps and Sugar is on a whm machine) Have another external account that requires SSL. I've checked and we have openssl installed - which appears from what I've read to be sufficient. Recompiling php seems a little extreme. SSL checkbox also won't stick. If I save an inbound email setting then it automatically reverts to no SSL and port 110. To read that gmail just sometimes works on some servers and not others is just disheartening.

    Anyways, would like to use sugar but have been hung up on this problem for a little too long now.
    Any help is greatly appreciated.

  4. #4
    jblausey01 is offline Junior Member
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    May 2007
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    2

    Default Re: problem solved -- gmail inbound pop3 with ssl

    Just for anyone who can't get gmail to work. A work around, not the greatest - but I didn't think of it immediately - was to forward a copy of my gmail to a non-sll account. Then I can retrieve the mail and still use gmail. Once again, not the best solution, but it keeps me from leaving sugarcrm.

  5. #5
    dnanet is offline Junior Member
    Join Date
    Jun 2007
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    4

    Default Re: problem solved -- gmail inbound pop3 with ssl

    i cant get sugarcrm to work with gmail smtp either

    i get "could not authenticate"

    i specified user/pass, smtp.gmail.com, port 465

    any suggestions

  6. #6
    jmoskwa is offline Member
    Join Date
    Jun 2007
    Posts
    9

    Default Re: problem solved -- gmail inbound pop3 with ssl

    Got GMAIL working with these instructions

    In regards to setting up Sugar to download messages from your Gmail account, it will require some modifications on both ends of the line.

    First, in Gmail, you will need to log in and go to Settings > Forwarding and POP. Once there, you will need to enable POP access.

    Once that is established, you can set up your Gmail account in Sugar. Gmail does use SSL so make sure that box is checked, with POP3 as the format and port 995 is entered. The POP mail address should be pop.gmail.com with the user ID being your full Gmail address.


    I was stuck oin this part "...with the user ID being your full Gmail address". and when changed this to my FULL EMAIL ADDRESS (name@gmail.com) it accepted the connection and I started getting emails.

    Hope this helps.

  7. #7
    ssp
    ssp is offline Junior Member
    Join Date
    Aug 2007
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    2

    Default Re: problem solved -- gmail inbound pop3 with ssl

    Does the above work with Google Hosted Email as well?

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