Problem with sugarcrm.log

[fai.hans]

I am trying to retrieve the error logs from the file sugarcrm.log but the file is empty!!!

Herein is the log4php.properties:
log4php.appender.A2=LoggerAppenderRollingFile
log4php.appender.A2.MaxFileSize=100MB
log4php.appender.A2.MaxBackupIndex=5
log4php.appender.A2.layout=LoggerLayoutTTCC
log4php.appender.A2.layout.ContextPrinting="true"
log4php.appender.A2.layout.DateFormat="%c"
log4php.appender.A2.File=./sugarcrm.log

log4php.rootLogger=fatal, A2
//log4php.rootLogger=error, A2
//log4php.rootLogger=warn, A2
//log4php.rootLogger=info, A2
log4php.rootLogger=debug, A2

Can someone tell me where is the possible error and how can I get the error logs to appear in sugarcrm.log file.

- Faisal

[dpatech]

This looks ok, but sometimes there are file permissions issues. Make sure that the web/http process has full access to write to this file.

[fai.hans]

thanks for the suggestion. it worked!!!

- Faisal