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Thread: Problem upgrading to v 4.5 - Could Not Connect:MySQL error 1193

  1. #1
    sugarsugarinc is offline Member
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    Mar 2006
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    Default Problem upgrading to v 4.5 - Could Not Connect:MySQL error 1193

    I was using Sugar CRM v4.2.1 and downloaded the SugarSuite-Upgrade-4.2.1-to-4.5.0.zip to install the new upgrade. I uploaded it and clicked to install. I clicked on the Commit button and the next screen showed:

    Could Not Connect:MySQL error 1193: Unknown system variable 'NAMES'

    My server info:
    PHP Version 4.4.0
    './configure' '--enable-track-vars' '--enable-safe-mode' '--with-openssl' '--with-mysql=/usr/local' '--with-jpeg-dir=/usr/lib' '--with-jpeg' '--with-png-dir=/usr/lib' '--with-png' '--with-zlib' '--with-freetype' '--with-freetype-dir=/usr/lib' '--with-imap' '--with-imap-dir=/root/packages/dev/imap/pine4.50/c-client' '--with-ttf' '--enable-ftp' '--with-gd' '--enable-exif' '--with-dba' '--with-curl=/usr/local/lib' '--with-mcrypt' '--with-mhash' '--enable-xslt' '--with-xslt-sablot' '--enable-bcmath' '--with-openssl' '--with-pear' '--with-apxs2=/usr/local/apache2/bin/apxs'
    Linux Server API - Apache 2.0
    MySQL version 4.0.25

    Where do I start to fix this? Any help is greatly appreciated.

  2. #2
    dave.mcl is offline Member
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    Default Re: Problem upgrading to v 4.5 - Could Not Connect:MySQL error 1193

    Same issue here.
    Going from 4.2.1a -> 4.5

    Dave.

  3. #3
    efries is offline Junior Member
    Join Date
    Sep 2005
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    Default Re: Problem upgrading to v 4.5 - Could Not Connect:MySQL error 1193

    same issue here

    4.2.1a to 4.5

    maybe zuckerdocs causing this problem?
    Last edited by efries; 2006-09-08 at 07:23 AM.

  4. #4
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problem upgrading to v 4.5 - Could Not Connect:MySQL error 1193

    I think you need to upgrade MySQL to 4.1.x that is the least supported version as of 4.5.
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  5. #5
    sugarsugarinc is offline Member
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    Default Re: Problem upgrading to v 4.5 - Could Not Connect:MySQL error 1193

    Thanks for your note. I checked and my hosting company isn't planning to upgrade the MySQL anytime soon.

    How do I rollback the upgrade to v 4.2.1, and save my data?

    Thanks again for all your help.

  6. #6
    sugarsugarinc is offline Member
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    Default Re: Problem upgrading to v 4.5 - Could Not Connect:MySQL error 1193

    Yes, my provider's MySql version was too low for v4.5 so I moved to Siteground.com.

    Check out the thread at:
    http://www.sugarcrm.com/forums/showthread.php?t=15920
    for more details on how to revert to an older version of SugarCRM

    Thanks, for all your help.

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