Problem using the import wizard

[Bobhardyoyo]

Hi

I have two Sugar instances and I am trying to import the same information in to both, I am using a CSV file export of an Access DB. In one Sugar instance the data is imported successfully but does not show up in the Module I have imported it in to (it shows in the database so the import itself is working). On the second instance I get Import Errors have occured about 5 minutes in to it with no explanantion of what the errors are, it has imported about 600 of 18000 records. The layout of some of the fields is different between the two instance but the basic setup is the same, a new custom contacts module with additional fields added.

Any ideas??

Both instances are running the latest update.

Thanks
Ed

[RandyLee]

what kind error did you get?

[Bobhardyoyo]

Thats the problem, all it says is import error occured, no other details

[crmsiva]

Reset your user preferences and try the import.

[Bobhardyoyo]

How do I reset my user preferences?

[Bobhardyoyo]

Reset your user preferences and try the import.

Ok, I've done that, trying the import now

[Bobhardyoyo]

The import failed again:

[crmsiva]

Run a Quick Repair and try the import. If you still have problems, try importing a single record with less data.

[Bobhardyoyo]

Run a Quick Repair and try the import. If you still have problems, try importing a single record with less data.

Same error importing 500 records, is there anywhere I can check for an error report or something?

[crmsiva]

Did you try import with 1or 2 records?