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Thread: Problem while adding a case

  1. #1
    mordey is offline Member
    Join Date
    Mar 2009
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    Default Problem while adding a case

    when clicking save, nothing happens.

    internet explorer displays an error at line 78 char 1.

    i get a similar error while trying to save any other element under an account. such as notes etc. obviously with a different line error

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Problem while adding a case

    Hi mordey

    Use Firefox and install the firebug extension.
    So test again and let us know the error message.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    mordey is offline Member
    Join Date
    Mar 2009
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    9

    Default Re: Problem while adding a case

    when i click the save button i see this in the firebug window

    this.form is null
    onclick(click clientX=203, clientY=322)index.ph...rAA%3D%3D (line 2)
    [Break on this error] this.form.action.value = "Save";

    function onclick(event) {
    2 this.form.action.value = "Save";
    3 if (check_form("form_QuickCreate_Cases")) {
    4 return SUGAR.subpanelUtils.inlineSave(this.form.id, "cases");
    5 }
    6 return false;
    7 }

    if i click the full form button i get

    this.form is null
    onclick(click clientX=340, clientY=382)index.ph...uiA%3D%3D (line 2)
    [Break on this error] this.form.return_action.value = "DetailView";

    1 function onclick(event) {
    2 this.form.return_action.value = "DetailView";
    3 this.form.action.value = "EditView";
    4 if (typeof this.form.to_pdf != "undefined") {
    5 this.form.to_pdf.value = "0";
    6 }
    7 }
    Last edited by mordey; 2009-03-10 at 06:14 PM.

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