Problems with Admin>System Settings (new install)

[femur]

Hi, this is my first install ever of Sugar CRM, so far looks quite good but when i try to change the default theme at Admin>System Settings>User interface and press the SAVE button i get ...

Warning: fopen(config_override.php): failed to open stream: Permission denied in /hsphere/local/home/tecnysan/tecnysan.com/sugar/modules/Configurator/Configurator.php on line 63

Warning: fwrite(): supplied argument is not a valid stream resource in /hsphere/local/home/tecnysan/tecnysan.com/sugar/modules/Configurator/Configurator.php on line 64

Warning: fclose(): supplied argument is not a valid stream resource in /hsphere/local/home/tecnysan/tecnysan.com/sugar/modules/Configurator/Configurator.php on line 65

Any ideas?

[kbrill]

use this command

chmod 777 /hsphere/local/home/tecnysan/tecnysan.com/sugar/config_override.php

to fix the problem in the short term then go here and read UNIX_Permissions.pdf to fix it permanently.

[femur]

I forgot to tell that already checked the lines and saw the reference to the config_override.php but i can NOT find it anywhere... so my problem now is config_override.php is missing!

[kbrill]

I forgot to tell that already checked the lines and saw the reference to the config_override.php but i can NOT find it anywhere... so my problem now is config_override.php is missing!

It can't be missing if you are getting a permission denied error. It should be located in your root Sugar directory.

Are you on a hosted server? Perhaps your login doesn't have the access rights to see the file..... long shot but possible. If you still can't find it run this command and tell me what it says.


touch /hsphere/local/home/tecnysan/tecnysan.com/sugar/config_override.php

[femur]

Ain´t there! will try to copy a version from the downloaded zip...

[femur]

Ok, downloaded a fresh copy of theSugarSuite-4.2.1b.zip from the download link here, did a search of all the contents and the missing file is also not in there!!! any ideas?

[mrobertson]

Config_override.php gets created by Sugar when you save/update the system settings.

The error messages are implying that Sugar cannot create the file, (hence cannot open the stream), so I would check the permissions for your root directory.

[femur]

Ok, did a chmod to my sugarcrm root and it works now ... the pending question now is if it's safe to do it
Thanks a lot for your time and support! so far this CRM is totally fantastic

[Lamorack]

Hi pople.

I have the same error.

My hosting dont allow me to change the root permissions, and i think that give theese permissions to the root directory is a hard security issue.

I try to create a blank config_override.php and change permissions over it, i can do some changes in Admin, but i get new errors over the entire application:

Warning: ini_set(): Cannot change zlib.output_compression - headers already sent in *****\sugarcrm\httpdocs\include\utils.php on line 2773

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at *****\sugarcrm\httpdocs\config_override.php:2) in *****\sugarcrm\httpdocs\index.php on line 140

Warning: Cannot modify header information - headers already sent by (output started at *****\sugarcrm\httpdocs\config_override.php:2) in *****\sugarcrm\httpdocs\include\utils.php on line 1952

Warning: Cannot modify header information - headers already sent by (output started at *****\sugarcrm\httpdocs\config_override.php:2) in *****\sugarcrm\httpdocs\index.php on line 498

Warning: Cannot modify header information - headers already sent by (output started at *****\sugarcrm\httpdocs\config_override.php:2) in *****\sugarcrm\httpdocs\index.php on line 502

Warning: Cannot modify header information - headers already sent by (output started at *****\sugarcrm\httpdocs\config_override.php:2) in *****\sugarcrm\httpdocs\index.php on line 506

Im using:
Windows 2003 Server
MySQL 4.1.18
PHP 4.4.2 (ISAPI)
SugarCRM 4.5.0f
Spanish Languaje Pack for 4.5.0f

[CFMunster]

Hi pople.

[CODE]Warning: ini_set(): Cannot change zlib.output_compression - headers already sent in *****\sugarcrm\httpdocs\include\utils.php on line 2773

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at *****\sugarcrm\httpdocs\config_override.php:2) in *****\sugarcrm\httpdocs\index.php on line 140

Warning: Cannot modify header information - headers already sent by (output started at *****\sugarcrm\httpdocs\config_override.php:2) in *****\sugarcrm\httpdocs\include\utils.php on line 1952

I saw something similar to this issue. It turned out I had left a couple of extra carriage returns in my config.php file, which I had to create manually because there was a permissions problem on my install directory and the installer couldn't write the file. I removed the extra carriage returns and saved the config.php file and everything worked.

HTH,

Rob